Upgrading Jamf Pro Using the Installer
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Review the following articles:
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Ensure that you have backed up the current database.
For more information, see Backing Up the Database. -
If you are upgrading from Jamf Pro 10.15.0 or earlier and currently have MySQL 5.7.7 or earlier installed, follow the instructions in the Upgrading to MySQL 8.0 article to upgrade to MySQL 8.0.
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If you are upgrading from Jamf Pro 10.13.0 or earlier, follow the instructions in the Migrating to Java 11 article to migrate from Java 8 to Java 11.
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Copy the latest version of the Jamf Pro Installer for Mac (Jamf Pro Installer.pkg) to the server.
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Double-click the installer and follow the onscreen instructions to complete the upgrade.
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Verify that the Connector settings for port 8443 in the server.xml file match the settings listed in the Configuring Supported Ciphers for Tomcat HTTPS Connections article, and modify them if needed.
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If you modified the server.xml file, restart Tomcat.
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(Optional) If you are using the TLS 1.0 or 1.1 protocols in Java 11 for any existing workflows, it is recommended that you disable them since they are deprecated. For instructions, see the following article: Disabling TLS 1.0 and 1.1 in Java 11.
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Log in to Jamf Pro and verify devices are checking in as expected.
Important: If you customized the log4j.properties file in Jamf Pro 10.30.x or earlier, you must edit the log4j2.xml file and reapply your customizations. The log4j.properties file is backed up to the following location: /Library/JSS/Backups
Important: If you are upgrading to Jamf Pro 10.6.0 or later, you must make a one-time change to the MySQL configuration to avoid performance issues. See "Step 2. Configure MySQL" in the Creating the Jamf Pro Database Using the Jamf Pro Server Tools Command-Line Interface article for instructions.