Troubleshooting the Altiris Plug-in

The location of the log for the Altiris plug-in varies depending on the platform and the location of the JSS. If your JSS is installed in the default location, the log is located in one of the following locations on the JSS host server:

  • Mac: /Library/JSS/Logs/

  • Linux: /usr/local/jss/logs/

  • Windows: C:\Program Files\JSS\Logs\

Enabling Debug Mode

  1. Log in to the JSS with a web browser.

  2. Navigate to the Altiris plug-in settings page:

  3. Select Debug Mode.

  4. Click Save or Save Settings.

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