The Jamf Pro Summary is a custom report that can be useful for troubleshooting Jamf Pro issues, and for providing information to Jamf for purposes of support or license renewal.

By default, the Jamf Pro Summary includes the following information:

Number of managed and unmanaged computers
Number of managed mobile devices
Operating system on the Jamf Pro host server
Path to the Jamf Pro web app
Apache Tomcat version
Information about the version of Java installed on the Jamf Pro host server
Information about the MySQL connection and configuration

You can also add information to the Jamf Pro Summary from the following categories as needed:

Computers
Mobile Devices
Users
System Settings
Server Infrastructure
Global Management
Computer Management
Computer Management–Management Framework
Mobile Device Management
User Management
Network Organization
Database

You can view the Jamf Pro Summary in a browser window or send the Jamf Pro Summary to Jamf.

Viewing the Jamf Pro Summary

Log in to Jamf Pro.
In the top-right corner of the page, click Settings .
Click Jamf Pro Information.
Click Jamf Pro Summary .
Select the checkboxes next to the items you want to include.
Click Create.
The Jamf Pro Summary displays in a browser window.
Click the Back button in the web browser to return to the Jamf Pro Summary pane.

Sending the Jamf Pro Summary to Jamf

Requirements

To send the Jamf Pro Summary to Jamf, you need a valid Jamf ID.

To create a Jamf ID, go to: https://id.jamf.com/CommunitiesSelfReg

Procedure

Log in to Jamf Pro.
In the top-right corner of the page, click Settings .
Click Jamf Pro Information.
Click Jamf Pro Summary .
Select the checkboxes next to the items you want to include.
Click Send Summary to Jamf.
Enter your Jamf ID credentials, and then click Send.

The Jamf Pro Summary is sent to Jamf.

Related Information

For related information about Customer Experience Metrics (CEM), see the following article:

Customer Experience Metrics
Learn about Customer Experience Metrics and how to configure the setting in your Jamf Pro environment.