View when a Mobile Device Receives a Remote Command

The audit logs in the JSS allow you to view the date and time that a remote command was automatically sent to a mobile device. "Healthcare Listener" is displayed as the value in the Username column for the remote command. For more information about other events that can be viewed in the audit logs, see "Viewing Audit Logs for a Mobile Device" on the Viewing the History for a Mobile Device page of the Casper Suite Administrator's Guide.

  1. Log in to the JSS with a web browser.

  2. Click Mobile Devices at the top of the page.

  3. Perform a simple or advanced mobile device search.
    For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches in the Casper Suite Administrator's Guide.

  4. Click the mobile device you want to view audit logs for.
    If you performed a simple search for an item other than mobile devices, you must click Expand images/download/thumbnails/13828099/Add_icon.png next to an item to view the mobile devices related to that item.

  5. Click the History tab, and then click the Audit Logs category.
    Audit logs for the mobile device are displayed.

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