Synchronization Information and Automatic Sync

Automatic sync information

It is possible to enable automatic synchronization for certain features in Jamf School. These are disabled by default and will need to be enabled.


VPP and DEP are automatically synced every 24 hours, you do not have to configure this and is done automatically when you have one or more DEP/VPP tokens configured.

Apple School Manager & UserSync (LDAP)

It is possible to manually enable automatic sync for Apple School Manager and UserSync (LDAP), this is done in their respective configurations:

Apple School Manager:


User Sync:


Synchronization information (Manual sync)

You can synchronize using the ‘Sync now’ button on your dashboard. This button does the following things:

  • If you have enabled VPP, it will synchronize all VPP applications and users.

  • If you have enabled DEP, it will synchronize all DEP devices and creating any missing DEP placeholders

  • If you have enabled user synchronization through LDAP, it will synchronize all users with the remote service

  • If you have enabled Apple School Manager, it will synchronize all classes and users with Apple School Manager

So, for example, if you have assigned new DEP devices to Jamf School in the DEP portal or Apple School Manager, you should press this button once to retrieve these.

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