Jamf School Self Service for Computers

Jamf School Self Service is a free computer app that students and teachers can use to download apps and profiles that are assigned to them as on-demand. In addition, Jamf School Self Service gives users limited management of their device, such as allowing them to update their operating system. When a computer with Jamf School Self Service is missing, you can enable a helper application called Where's My Mac to lock the device in Lost Mode and optionally play a sound on the device. Once the computer is found, you can disable Where's My Mac, which disables Lost Mode on the device.

Requirements

To use Where's My Mac, you need computers with macOS 10.11 or later.

Adding Jamf School Self Service to Jamf School

To distribute the Jamf School Self Service app to computers, you must first add the app to Jamf School. Download the Jamf School Self Service package by navigating to the following link: https://docs.jamf.com/jamf-school/downloads/pkg/JamfSchool-SelfService.pkg. After downloading the package, you can add it to Jamf School as an in-house macOS package. For more information, see Distributing In-House Apps and Books.

Distributing Jamf School Self Service

After adding Jamf School Self Service to Jamf School, you can distribute the app to a smart group of computers. If you want to distribute the app to all computers, you can create a smart group with the "Operating System" criteria, the "equals" operator, and "macOS" as the value. For more information, see Creating Device Groups. After creating a smart group, you can distribute Jamf School Self Service to the smart group you created. For more information, see Distributing In-House Apps and Books.

Logging In to Jamf School Self Service

Users are automatically logged in to Jamf School Self Service on their computer if they are assigned to that computer in Jamf School. If the computer is not assigned to a user, a user is automatically logged in to Jamf School Self Service if they are currently logged in on the computer as a network user and they have a username associated with their account in Jamf School.

If none of the criteria above are met, users will be prompted to log in with their Jamf School account credentials.

Uninstalling Jamf School Self Service

To uninstall Jamf School Self Service, you must move the app and its components to the Trash.

  1. Log in to the computer you want to uninstall the apps from as an administrator user.

  2. Open Terminal and execute the following commands:
    sudo launchctl unload /Library/LaunchAgents/com.zuludesk.selfservice.plist && rm /Library/LaunchAgents/com.zuludesk.selfservice.plist
    sudo launchctl unload /Library/LaunchAgents/com.zuludesk.lostmode.plist && rm /Library/LaunchAgents/com.zuludesk.lostmode.plist
    sudo launchctl unload /Library/LaunchAgents/com.zuludesk.macos.applicationhunter.plist && rm /Library/LaunchAgents/com.zuludesk.macos.applicationhunter.plist

  3. Open the Applications folder and drag "Jamf School.app" to the Trash.

  4. Navigate to /Library/PrivilegedHelperTools and drag "com.zuludesk.macos.applicationhunter" to the Trash.

  5. Navigate to /Library/Application Support and drag the "ZuluDesk" folder to the Trash.

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