Configuring the Jamf Parent App in Jamf School

The Jamf Parent app allows parents to manage their children's school-issued devices by allowing and restricting apps and device functionality. For more information about the features available in Jamf Parent, see the Jamf Parent Guide for Parents. Before parents can use the app, you must configure the settings for Jamf Parent and create parent accounts in Jamf School.

There are two ways parents can add their children's devices to Jamf Parent: by using a QR code on the student's device or by using their login credentials created in Jamf School. If parents add their child's device to Jamf Parent by scanning the QR code on the child's device, you do not need to create a parents user group and accounts in Jamf School. If you decide to generate parent accounts in Jamf School, you must create a parents user group and users.

Parents can install the free Jamf Parent app from the App Store or use the Jamf Parent web application. The Jamf Parent web application URL is the full URL for your Jamf School server, followed by "/parent". For example: https://schoolname.jamfcloud.com/parent

Jamf School administrators can download and send this guide to parents to help them get started with Jamf Parent: https://www.jamf.com/resources/product-documentation/jamf-parent-guide-for-jamf-school-parents/

Requirements

To configure Jamf Parent, you need supervised student devices with Jamf School Student installed.

Configuring Jamf Parent Settings

  1. In Jamf School, navigate to Organization > Settings in the sidebar.

  2. Click the Jamf Parent payload.

  3. Select the Enable Jamf Parent checkbox and configure the additional settings, including the time restrictions.

  4. Click Save.

  5. (Optional) To allow parents to scan a QR code on their child's device, click the Jamf School Student payload, and then select the Allow parent devices to use a QR code to pair with student devices checkbox.
    If you enabled the QR code, parents can now use Jamf Parent to scan the QR code on student devices to add the device to the app.

    Note: If you did not enable the QR code, you must create a parents user group in Jamf School, create parent accounts, and send login credentials to parents via email or mail.

Creating a Parents User Group

  1. In Jamf School, navigate to Users & Groups > Groups in the sidebar.

  2. Click + Add Group.

  3. Enter a name for the group in the Group Name field.

  4. (Optional) Enter a description for the group in the Description field.

  5. Click Add.

  6. On the new user group page, click Edit.

  7. Choose "Allow" from the Jamf Parent pop-up menu.

  8. Click Save.

Creating Parent Accounts

You can either create parent accounts via a CSV file and import the users to Jamf School, or you can manually create parent user accounts in Jamf School. After creating parent accounts, you can manually create login credentials for parents and distribute it to them using whichever method you choose, or you can automatically generate their credentials and send it to them via email.

Importing Parent Accounts with a CSV File

You can create parent accounts by creating a CSV file and importing it to Jamf School. For more information on how to create a CSV file, see Adding Users.

  1. In Jamf School, navigate to Organization > Import/Synchronize in the sidebar.

  2. From the Users & Groups menu, click Import parents from CSV.

  3. Click Choose File, and then upload the CSV file. The CSV file should be formatted like the following example:

    Username

    Email

    FirstName

    LastName

    Groups

    Password

    SerialNumber

    samantha.johnson

    samantha.johnson@example.com

    Samantha

    Johnson

    Parents

    example

    C8PLK8CLF

  4. Choose a delimiter from the Delimiter pop-up menu.

  5. Enter the name of the parent user group you created in the Parent Group field.

  6. (Optional) To send the parents their account information via email, select the Automatically create login details and send them by e-mail checkbox. Then, configure the rest of the account settings, including an email message, password length, and password policy.

    Note: If you do not generate and automatically send login credentials to parents via email, you must save the login credentials created in the CSV file and distribute it to them using whichever method you choose.

  7. Click Start Import.

Manually Creating Parent Accounts

  1. In Jamf School, navigate to Users & Groups > Overview in the sidebar.

  2. Click +Add User.

  3. Use the Add User pop-up dialog to enter information about the user, including username, first name, and password.

    Important: You must save the username and password and distribute it to parents using whichever method you choose, or generate and automatically send login credentials to parents via email by following the instructions in "Generating Login Credentials".

  4. Enter the parents user group name in the Member of Group field.

  5. Click Add.

  6. On the new user account page, click Edit Details.

  7. Enter the names of the parent's children in the Children field.

  8. Click Save.

  9. Repeat this process as needed to create additional parent accounts.

Generating Login Credentials

If you manually created parent accounts and want to automatically send usernames and passwords to parents via email, you must generate login credentials for parents. To send the login credentials to parents, the parent user accounts must have a email address associated with their account in Jamf School.

  1. In Jamf School, navigate to Users & Groups > Overview in the sidebar.

  2. Click the Filter menu, and enter the name of the parents user group in the Member of Group field.

  3. Select the parent user accounts you want to generate login credentials for and click Generate accounts.

  4. Configure the login credential settings including an email message, password length, and password policy.

  5. Click Save.

Parents receive an email with their username and password.

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