Troubleshooting

You can verify if configured compliance policies are enforced on Mac computers by using an end user account to access an application that is protected with a compliance policy. It is recommended that you perform this test in the following scenarios:

  • On a compliant Mac computer managed by Jamf Pro and registered with Azure Active Directory.

  • On a non-compliant Mac computer managed by Jamf Pro and registered with Azure Active Directory.

  • On a Mac computer not enrolled with Jamf Pro.

If the integration with Microsoft Intune is not working correctly, do the following:

  • In Jamf Pro, navigate to Settings > Global Management > Conditional Access > macOS Intune Integration, and then click Test to view error messages.

  • In Microsoft Intune, verify that the entered data is correct.

  • In Jamf Pro and Microsoft Intune, check the logs for error messages.

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