Restoring Backups of the Tomcat Directory
The Jamf Pro Installer automatically creates a backup of important Jamf Pro files, including the Tomcat directory. This article explains how to restore the backup of the Tomcat directory on the Jamf Pro host server.
To correct unintentional changes or corruption to files in the Tomcat directory
- After migrating Jamf Pro to a new host server (especially to a different OS platform)Note:
Simply replacing the Tomcat directory may not be possible and replacing individual files (e.g., server.xml) or even replacing contents within individual files may be necessary.
- When attempting to roll back after a failed Jamf Pro upgrade. For more information, see the Reverting to a Previous Version of Jamf Pro after a Failed Upgrade article.Note:
The upgrade process also makes changes to the database, and restoring the database from a backup is also recommended. A mismatch between the Tomcat directory and the database could result in data corruption or a non-functional Jamf Pro.
If you have questions about your situation, contact Jamf Support.
Administrator access to the Jamf Pro host server