Integrating with Apple's Global Service Exchange (GSX)
As of October 1, 2019, Jamf Pro 10.15.0 or later is required to integrate with GSX. If you are using an earlier version of Jamf Pro with a GSX integration, you must upgrade to Jamf Pro 10.15.0 or later to continue integrating with GSX.
General Requirements
A GSX Account with the "Manager" or "Administrator" role, access to Web Services, and access to coverage/warranty information
An Apple certificate
(On-premise customers) Your IP address must be safelisted by Apple. To verify that your IP address is safelisted, contact Apple.
Creating a GSX Account
Obtaining an Apple Certificate
Obtaining an Apple certificate involves the following steps:
Generating a certificate signing request (CSR)
Sending the CSR and your GSX account information to Apple. Apple sends back Apple certificates (.pem)
Converting the Apple certificates to .p12 format
Uploading the certificate to Jamf Pro
Steps 1-2 are managed by Apple and are subject to change. Contact Apple for details about the process. If you have questions, contact Jamf Support.
Generating a CSR
To generate a CSR, sign in to Apple's MyAccess website and follow the instructions provided by Apple: https://myaccess.apple.com/
Sending the CSR and GSX Account Information to Apple
Send an email to the Apple GSX email address provided on Apple's MyAccess website: https://myaccess.apple.com/
You will need to attach your CSR to the email. The required GSX account information and certificate will be provided by Apple.
Converting the Apple Certificate (.pem) to .p12 Format
Create a .p12 file using the private key and Apple certificates by executing the following command:
openssl pkcs12 -export -inkey privatekey.pem -in cert.pem -out GSX_Cert.p12
The certificate is saved as a .p12 file in the location you specified.
Configuring the GSX Connection in Jamf Pro
Configure the GSX connection in Jamf Pro by providing your Apple API Token and uploading your GSX certificate. For instructions on configuring the GSX connection settings, see GSX Connection in the Jamf Pro Documentation.
Additional Information
For instructions on how to integrate Jamf Pro with GSX, see GSX Connection in the Jamf Pro Documentation.