Disabling the Jamf Connect login window on Locked Out Computers
A computer with the Jamf Connect login window installed can become locked out due the following:
Users cannot successfully authenticate to your identity provider (IdP).
The Require Network Authentication settings in Jamf Connect is enabled, which prevents users from using local authentication.
You can regain access to the computer by disabling Jamf Connect using one of the following methods:
Run a Jamf Pro policy to disable Jamf Connect.
Use macOS recovery to reset the macOS authentication database.
Boot the computer in Single User Mode to reset the macOS authentication database.
Disabling Jamf Connect using a Jamf Pro Policy
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Jamf Pro
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An internet connection and successful check-ins to Jamf Pro on the locked out computer
Disabling Jamf Connect in Recovery Mode
If the computer has either the Apple's T2 or M1 chip and does not have an internet connection, you must use macOS Recovery to reset the computer's authentication database.
If FileVault is enabled, a user account with a SecureToken is required.
Disabling Jamf Connect using Single User Mode
Additional Information
For additional information, see Editing the macOS loginwindow Application in the Jamf Connect Documentation