System Requirements
Levels of Compatibility
The following table provides descriptions of the levels of compatibility for Jamf Security testing and product issue support:
Compatibility Level | |
---|---|
Recommended | Full compatibility Jamf targets development and testing resources to configurations at this level. |
Minimum Supported | High compatibility Most configurations at this level were previously recommended and are likely to work. |
Apple Device Requirements
The following table lists Apple OS compatibility requirements for managed computers and mobile devices:
macOS | iOS1 | iPadOS | |
---|---|---|---|
Recommended | macOS 13.x | iOS 16.x | iPadOS 16.x |
Minimum Supported | macOS 11.x | iOS 13.x | iPadOS 13.7 |
Jamf does not provide support for beta versions of Apple operating systems.
Android Device Requirements
Jamf security services compatibility with Android operating system (OS) releases for mobile device management is generally based on a 4-year cycle. Google tends to release a new OS version once per year. This means that Jamf will support the current major version ("N") and the four previous major versions ("-4") within either the Recommended or Minimum Supported compatibility levels.
Samsung Android |
Note: There are a limited number of Samsung models that do not use the Knox SDK. These devices can only be enrolled as Other Android devices and will receive all Other Android capabilities and features, instead of the specific Samsung Android ones. You can find a list of these devices on the Samsung website. |
---|---|
Other Android | Android devices using Android 8 or later, running Google Play Services 11.0.4 or later |
Jamf does not provide support for beta versions of Android operating systems.
Android Enterprise Modes
Jamf recommends using Android Enterprise to make your deployment as easy as possible. For more information on compatibility with Android Enterprise, see Android Device Compatibility.
Windows Requirements
Windows 10.0.14393 or later (1607) or any version of Windows 11, running on an x64 or x86 machine
.NET 4.7.1 or later
Microsoft Visual C++ Redistributable for Visual Studio 2019 or later - Download
Agentless Device Requirements
Any Mi-Fi ("Jetpack") device that supports manual DNS settings. A list of officially supported devices can be found in the overview.
The device must use Verizon as a carrier.
End of Life Operating Systems
We periodically remove support for older OS versions, which we strive to keep for 2 years for iOS and iPadOS and 4 years for Android devices. The start of support includes the launch date of the OS update. In the event that an OS is not updated it will no longer be eligible for newer versions of Jamf Trust. The last supported Jamf Trust version for each OS version are as follows:
- Android
Operating System API Level Last Supported App Version Android 7 (Nougat)
24 - 25
8.20.1.0
Android 6 (Marshmallow)
23
8.2.1.0
Android 5 (Lollipop)
21 - 22
6.9.2
- iOS and iPadOS
Operating System Last Supported App Version iOS 12
10.11
iOS 11
9.13.1
iOS 10
7.3.4
We plan to decommission the above mentioned app versions in the near future. We will provide advanced notice before doing so.
Jamf Trust Version Support
Jamf strongly recommends that you use the latest version of the app to benefit from the latest features and fixes, using automatic app updates where applicable. It may not be possible to resolve all queries for older app versions, and as a result you may need to upgrade to the latest versions.
Jamf Trust 6 or later is supported on iOS, iPadOS, and Android, and all Jamf Trust versions are supported on Windows and macOS
The presence of the app is a minimum requirement for support of the Jamf Security services.
iOS and iPadOS Mandatory Elements
On iOS and iPadOS devices, Jamf Security services are delivered via the combination of two mandatory elements on the end user device: the Jamf Trust app and the in-network vectoring method. A partial deployment is not supported and may result in unexpected behavior.
A VPN configuration
A Global HTTP Proxy network profile (supervised devices only)
Both methods modify the device's network settings to route traffic through Jamf's gateway infrastructure.
UEM Integration Requirements
RADAR supports the latest versions of the following UEM solutions:
Jamf Pro
Jamf School
VMWare Workspace ONE 8.4.3 or later with Orange license or higher
Microsoft Endpoint Manager (formerly InTune)
IBM MaaS360
MobileIron Core 9.2 or later
MobileIron Cloud Gold license
Citrix Endpoint Manager
RADAR Browser Requirements
RADAR supports the latest versions of the following browsers:
Mozilla Firefox
Google Chrome
Apple Safari 9
Microsoft Edge 12
Port Requirements
If a device is configured to use Jamf Security proxy for Wi-Fi connections, the service requires outbound access to port range 2000-5999. This may require creating an exception if you have corporate firewalls rules in place.
For more information, see Jamf Private Access Endpoint Agent Traffic.