Setting Up Administrator Roles and Accounts in Jamf School

You can use administrator roles and accounts to allow staff at your school to access Jamf School. Administrator accounts are used to create usernames and passwords for administrators to sign in to Jamf School. You define the access rights and privileges that administrator accounts have by assigning the accounts to one or more administrator roles. Any administrator account assigned to a role is granted all of the access rights for that role. If you update access rights and privileges for a role, those changes are updated for any administrator accounts assigned to that role.

Note: Only administrator accounts can be assigned to an administrator role.

Administrator accounts can also configure account settings, including their profile name and the two-factor authentication (2FA) method used to sign in to Jamf School. Jamf School supports 2FA apps, SMS, and backup codes as 2FA methods.

Configuring an Administrator Role

You can create different administrator roles for various responsibilities at your school, such as content manager, device manager, or help desk technician. Before setting up an administrator role, it is recommended that you determine the specific functions and responsibilities that role should have. This determines which access rights and privileges are needed for that role.

  1. In Jamf School, navigate to Organization > Administrators > Roles in the sidebar.

  2. Click +Create role.

  3. Use the Create role pop-up dialog to enter a name for the role.

  4. (Optional) To allow the administrator role to be assigned to a location, select the Share with locations checkbox.

  5. Click Create.

  6. Use the Access rights payload to configure privileges for the role.

  7. Click Save.

You can view roles by navigating to Organization > Administrators > Roles in the sidebar.

Creating Administrator Accounts

After creating an administrator role, you must create an administrator account to assign the role to.

  1. In Jamf School, navigate to Organization > Administrators > Overview in the sidebar.

  2. Click +Add Administrator.

  3. Use the Add Administrator pop-up dialog to configure basic settings for the account, including the administrator’s email address, first name, location, and role.

  4. Click Apply.

The administrator will receive an email with information on how to sign in to Jamf School.

Note: You can assign individual administrators more than one role in the same or different location than their current role. To add an additional role, navigate to Organization > Administrators > Overview in the sidebar and click the +Add Role images/download/thumbnails/79172277/Screen_Shot_2019-09-19_at_2.27.37_PM.png icon next to the administrator account you want to assign the additional role to.

Configuring Account Settings

After creating administrator accounts, administrators can configure account settings, including their profile name, password, and 2FA settings.

  1. In Jamf School, click the Account Settings images/download/thumbnails/81546982/Account_settings_icon.png icon at the top-right of the page.

  2. Select My Account.

  3. To configure profile settings, you can do the following:

    • To edit your profile name, click Edit Profile Name

    • To edit your profile picture, click the Camera icon on your profile picture.

    • To change your password, click Change Password.

  4. (Optional) To configure 2FA, do one of the following:

    • To configure 2FA using a 2FA app, click Edit for Two-Factor Authentication (App), and then scan the QR code using the app and enter the verification code. Click Enable.

    • To configure 2FA by receiving an SMS message, click Edit for Two-Factor Authentication (SMS), and then enter a phone number and the verification code. Click Enable.

    • To generate backup codes to use for 2FA, click Edit for Backup Codes, and then click Generate Codes.

      Note: Make sure the backup codes are saved in a secure location.

If 2FA is configured, administrators are prompted to authenticate using the configured 2FA method the next time they sign in to Jamf School. To disable 2FA, click Disable in the 2FA method's settings.

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