Quick Action Commands for Device Management
Quick action commands allow you to remotely perform tasks on mobile devices and computers using Jamf School. You can send a quick action command to a single device. Some commands can also be sent to multiple devices at once using bulk quick action commands.
Note: The quick action commands available for a particular device vary depending on the device ownership type, device platform, device type, and operating system version.
The following table describes the quick action commands that you can send from Jamf School:
|
Quick Action Command |
Description |
Bulk Quick Action Command |
iOS and iPadOS Device Requirements |
macOS Device Requirements |
tvOS Device Requirements |
|
General |
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|
Refresh Details |
Updates device inventory information in Jamf School, such as name, storage capacity, profiles, apps, security information, and available operating system updates |
|
-- |
-- |
-- |
|
Clear Restrictions Password |
Clears the restrictions set by Screen Time on the device |
|
Supervised |
N/A |
N/A |
|
Lock Device |
Locks the device when a passcode is set on the device |
|
-- |
-- |
N/A |
|
Clear Teacher Restrictions |
Clears restrictions on the device set by teachers using Jamf Teacher |
|
-- |
N/A |
N/A |
|
Clear Parent Restrictions |
Clears restrictions on the device set by parents using Jamf Parent |
|
-- |
N/A |
N/A |
|
Logoff/Log Out User |
Logs out the currently logged in user for Shared iPad only |
|
|
N/A |
N/A |
|
Turn Bluetooth On/Off |
Enables or disables Bluetooth |
|
|
|
N/A |
|
Turn Personal Hotspot On/Off |
Enables or disables Personal Hotspot |
|
-- |
N/A |
N/A |
|
Turn Voice Roaming On/Off |
Enables or disables Voice Roaming |
|
-- |
N/A |
N/A |
|
Turn Data Roaming On/Off |
Enables or disables Data Roaming |
|
iOS 5 or later |
N/A |
N/A |
|
Refresh Cellular Plans |
Refreshes the cell phone plan |
|
|
N/A |
N/A |
|
Enable Where's My Mac |
Enables Find My Mac |
|
N/A |
macOS 10.15 or later |
N/A |
|
Enable/Disable Remote Desktop |
Enables or disables Remote Desktop |
|
N/A |
macOS 10.14.4 or later |
N/A |
|
Change EFI Password |
Changes the EFI password on the computer |
|
N/A |
macOS 10.13 or later |
N/A |
|
Enable/Disable Lost Mode |
Enables Lost Mode on the device if it is connected to a network. This also gives you an accurate location of the device. Only Jamf School can access the device's location information when the device is in Lost Mode. The user is notified if anyone accessed location information while the device was in Lost Mode. Lost Mode must be disabled before the user can unlock the device. |
|
|
N/A |
N/A |
|
Play Sound |
Plays a sound on a device when Lost Mode is enabled |
|
|
N/A |
N/A |
|
Restart |
Restarts the device |
|
|
|
|
|
Shutdown |
Shuts down the device |
|
|
|
N/A |
|
Wipe Device |
Permanently erases data and settings on the device You can also choose to clear Activation Lock or allow proximity setup. Note: Computers with macOS 12 or later with an escrowed bootstrap token also erase and reinstall macOS when they are wiped.
|
|
iOS 4 or later |
macOS 10.7 or later |
tvOS 10.2 or later |
|
Un-enroll |
Stops communication between the mobile device and Jamf School, preventing you from performing management tasks on the device When you unmanage a device, the following items are removed from the device:
|
|
-- |
-- |
-- |
|
Move to Trash |
Moves the device to trash and removes any license assigned to it This command does not remove perpetual licenses. |
|
--
|
-- |
-- |
|
Disown Device (Automated Device Enrollment) |
Releases devices enrolled via Automated Device Enrollment from your organization in Apple School Manager and Jamf School |
|
-- |
-- |
-- |
|
Clear Activation Lock |
Removes Activation Lock from the device Device must have an Activation Lock Bypass code reported. |
|
Supervised |
Supervised |
N/A |
|
Device Overview |
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|
Move to Location |
Moves the device to a location configured in Jamf School A location must be configured in Jamf School. |
|
-- |
-- |
-- |
|
Add to Group |
Adds the device to a group |
|
-- |
-- |
-- |
|
Remove from Group |
Removes the device from a group |
|
-- |
-- |
-- |
|
Change Owner |
Allows you to change the device owner |
|
-- |
-- |
-- |
|
Change Device Name |
Allows you to change the device name |
|
|
|
|
|
Clear Passcode |
Clears the passcode from the device Devices must have a passcode. If a profile with a Passcode payload is installed on the device, the user is prompted to create a new passcode. |
|
-- |
N/A |
N/A |
|
Change Time Zone |
Configures the time zone set on a device |
|
iOS 14 or later |
N/A |
tvOS 14 or later |
|
Device Updates |
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|
Check Now |
Checks device for available operating system updates |
|
-- |
-- |
-- |
|
Download and Install |
Downloads and installs available operating system updates Note: To have the software update for computers with Apple silicon (i.e., M1 chip) installed automatically using the Download only/Download & Install commands without user interaction, a Bootstrap Token for target computers must be escrowed. |
|
Supervised |
-- |
-- |
|
Install and Restart |
Installs the update and then forces a restart if the update requires it. Warning: Sending this command may result in data loss. |
|
-- |
macOS 11 or later |
-- |
|
Managed Profiles |
|||||
|
Install/Reinstall |
Installs or reinstalls the profile on the device |
|
-- |
-- |
-- |
|
Disable |
Disables the profile on the device |
|
-- |
-- |
-- |
|
Managed Apps |
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|
Permanently delete deferred items |
Permanently deletes all deferred apps |
|
Supervised- |
-- |
-- |
|
Install/Reinstall |
Installs or reinstalls the app on the device |
|
Supervised |
-- |
-- |
|
Remove |
Removes the app from the device |
|
Supervised |
-- |
-- |
|
Internal Apps |
|||||
|
Install/Reinstall |
Installs or reinstalls the app on the device |
|
Supervised |
N/A |
N/A |
|
Documents |
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|
Permanently delete deferred items |
Permanently deletes all deferred documents |
|
-- |
-- |
N/A |
|
Remove |
Removes the document from the device |
|
-- |
-- |
N/A |
|
Install/Reinstall |
Installs or reinstalls the document on the device |
|
-- |
-- |
N/A |
|
Activity Log |
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|
Clear Activity Log |
Clears the command history from the activity log |
|
-- |
-- |
-- |
Sending Quick Action Commands
-
In Jamf School, navigate to Devices in the sidebar.
-
Click the device you want to send the quick action command to.
-
In the device details pane, select the quick action command you want to send from the sidebar.
Sending Bulk Quick Action Commands
You can send quick action commands to multiple devices at once by using bulk quick action commands.
-
In Jamf School, navigate to Devices in the sidebar.
-
Select the devices you want to send the bulk quick action command to.
-
Select the bulk quick action commands you want to send.