Jamf School

Disclaimer: Due to a translation delay, translated versions of this guide may not be up-to-date with the latest version. If translated guides do not match the most recent product version, refer to the English version of this guide.

Jamf School 8.5.4 (2019-01-15)

Jamf School Bug Fixes and Enhancements

  • Fixed an issue that prevented bulk clearing restrictions on user groups.

  • Fixed an issue that prevented administrators from viewing devices that failed to check in by clicking the error message link on the devices overview pane.

  • Fixed an issue that occasionally prevented the Jamf School Teacher log from loading correctly on the device details pane.

  • Fixed an issue that prevented icons for macOS in-house apps from displaying correctly.

Jamf School 8.5.3 (2020-01-10)

Jamf School AWS Migration

In an effort to serve our Jamf School customers better, Jamf School is migrating our infrastructure in our Frankfurt data center to Amazon Web Services (AWS). Starting today, in-house apps and documents will be stored in AWS S3. This allows us to leverage the AWS content delivery network for faster, more reliable and secure installation of these items.

Jamf School 8.5.2 (2020-01-09)

Jamf School Server Migration

On 31 January, Jamf School servers outside of the United States will be hosted in the Frankfurt, Germany region. If you use LDAP synchronization, you must whitelist the IP addresses for the EU Frankfurt region. For more information, see Firewall Ports, IP Addresses, and URLs Used by Jamf School.

Setup Assistant Improvements

Text in the Setup Assistant has been revised to fix inaccuracies and provide additional information. For more information on the Setup Assistant, see Getting Started with the Setup Assistant.

Jamf School Teacher Web App Enhancements

  • Fixed an issue that changed the language in the app when opening Settings without modifying any settings.

  • Fixed an issue that prevented teachers from starting a lesson from Lessons in the sidebar because the Next button was disabled.

  • Fixed an issue that caused the app to crash when editing a lesson.

Jamf School Bug Fixes and Enhancements

  • Service tokens (VPP tokens) in the user overview pane now display the email used to obtain the token.

  • Fixed an issue that prevented administrators from sharing in-house apps with sublocations.

  • You can now clear the Activity Log using a bulk quick action command by clicking Clear Activity Log on the device overview page.

  • Fixed an issue that prevented teachers from applying a Weblock to individual devices in a class.

  • Fixed an issue that prevented service token (VPP token) messages from being resolved in the Notification Center.

  • Fixed an issue that prevented administrators from selecting a location to share an in-house app with on the app details pane.

  • Fixed an issue that caused "null" to display for the device color on the device overview pane and prevented the DEP devices overview pane from refreshing correctly.

  • Fixed an issue that caused an error to appear when syncing eDirectory LDAP in Jamf School.

  • Fixed an issue that caused the connection to fail in Jamf School for certain Google Secure LDAP servers.

Jamf School 8.5.1 (2019-12-18)

Bug Fixes and Enhancements

  • You can now enable or disable the automatic deletion of user accounts in Jamf School that were removed in the directory service by navigating to Organization > Settings > Synchronization and selecting or deselecting the Delete Removed Users checkbox.

  • You can now restrict the Screen Time, Classroom, Family Sharing, Sidecar, and Apple ID preference panes via profile.

  • You can now create smart groups and search for computers using the "Has EFI Password" criteria.

  • The Remove Image button only displays when a device group, user group, or class has an image.

  • Built-in app names now reflect the name of the app based on the OS version of the of the device.

  • Fixed an issue that prevented parents from creating App Locks in the Jamf Parent mobile device and web apps.

  • Fixed an issue that allowed administrators to view apps, documents, and profiles in a sublocation when those items were not shared with that sublocation.

  • Fixed an issue that prevented iOS 13 or later settings configured in the Exchange payload from being distributed in the profile.

Jamf School 8.5.0 (2019-12-11)

App Request

Teachers can now request apps for their students and classes using App Request in Jamf School Teacher. Teachers request apps by searching for the app in the App Store and sharing it with the Teacher app. You can send the following guide to teachers to help them use Jamf School Teacher: https://docs.jamf.com/jamf-teacher/guide-for-teachers/index.html

When teachers request an app, administrator accounts with the "App Request" privilege can review requests in Jamf School and approve, deny, or delete the requests. Teachers are then notified if the app request is approved or denied. For more information on App Request, see Enabling App Request.

Bug Fixes and Enhancements

  • When enrolling a device via Automated Device Enrollment (DEP) and the device is in a different location than the user, the device now moves to the user's location.

  • The "Managed" criteria in the device overview filter no longer reports devices marked as inactive if their status is unmanaged.

Jamf School 8.4.2 (2019-12-05)

Bug Fixes and Enhancements

  • Fixed an issue that prevented students in a custom (ad-hoc) class created in Jamf School Teacher from displaying in Apple's Classroom app.

  • Fixed an issue that caused disabled profiles with a whitelist or blacklist to briefly install when an app is added or removed from the device.

  • Fixed an issue that caused device names configured using a policy with the %FullName% variable to display incorrectly after an owner was assigned.

  • The "Managed" criteria in the device overview filter no longer reports devices marked as inactive if their status is unmanaged.

  • Only iPad wallpapers with dimensions larger than the screen are resized to fit the screen.

Jamf School 8.4.1 (2019-11-27)

Bug Fixes and Enhancements

  • Fixed an issue that prevented the education certificate from being generated when an email certificate contained special characters (UTF-8).

  • Incident types are now ordered alphabetically.

  • Fixed an issue that caused no results to display when using the What filter in the Audit Log.

  • Fixed an issue that sometimes prevented administrators from editing student and teacher Organizational Units (OU) in the LDAP directory service sync OU settings.

Jamf School 8.4.0 (2019-11-21)

JumpCloud LDAP

JumpCloud is now a supported LDAP service. For more information, see Synchronizing an LDAP Directory Service with Jamf School.

Support for Kerberos

Support for Kerberos as an App Extension SSO sign-on type has been added.

Bug Fixes and Enhancements

  • The license count of apps set for deferred removal is now displayed on the VPP license details page in red.

  • When configuring LDAP, a warning now displays when the Bind password field is left blank.

  • Added additional requirements to settings in the Restrictions payload of a profile when the settings require supervised devices with iOS 13 or later.

  • When removing old classes and users from Apple School Manager and synching with Jamf School, the old class and users are now also removed from Jamf School. You can enable this feature by navigating to at Organization > Settings > Apple School Manager.

  • The Automated Device Enrollment profile (DEP profile) now displays the status of profile.

  • Fixed an issue that caused a 404 error when a reseller created a ticket in a sublocation.

  • Fixed an issue that caused "Not Enough Data" to display on the Jamf School dashboard for Popular Applocks.

Jamf School 8.3.1 (2019-11-14)

IServ LDAP

IServ is now a supported LDAP service. For more information, see Synchronizing an LDAP Directory Service with Jamf School.

Bug Fixes and Enhancements

  • Fixed an issue that caused a corrupted Security and Privacy payload when copying a profile from a reseller.

  • Fixed an issue that occasionally prevented Device Rules from updating in Jamf Parent.

Jamf School 8.2.6 (2019-11-06)

Classroom for macOS Enhancement

You can now automatically configure Apple's Classroom app for all local user accounts on computers. You can enable this feature by navigating to Organization > Settings > Apple Classroom.

Bug Fixes and Enhancements

Fixed an issue that caused special characters to display incorrectly in tables.

Jamf School 8.2.5 (2019-11-04)

Important Notice—ZuluDesk Managed Push Certificate

The Apple push certificates (APNs) managed by the ZuluDesk team (Push Topic is “com.apple.mgmt.XServer.01ab0995-0663-4e2d-a001-25e9ef3eaf9e”) will be deprecated in a future release. You will still be able to manage the devices that currently use the ZuluDesk Apple push certificate (APNs), but t he ZuluDesk team will not be able to manage your Apple push certificate (APNs) i n the future. Therefore, y ou must create a new Apple push certificate (APNs) to enroll new devices in Jamf School. To create a new Apple push certificate (APNs), navigate to Organization > Settings > Apple Push Notification Service . For more information, see Creating, Renewing, or Deleting an Apple Push Certificate.

Jamf School 8.2.4 (2019-10-30)

Bug Fixes and Other Enhancements

  • Fixed an issue that prevented images from being attached to incidents.

  • Fixed an issue that prevented third-party app icons from displaying in the Jamf Parent web app.

  • When configuring enrollment customizations, the Require authentication for enrollment checkbox is now only located in the Onboarding tab.

  • Improved the interface text in the General payload in Organization > Settings.

  • Fixed an issue that occasionally prevented administrators from running the "Disable Lost Mode" quick action command after the device reported its location.

  • Fixed an issue that prevented administrators with read only privileges for "Default (for new ACLs)" from clicking +Add on the Apps tab of a device group.

  • Fixed an issue that caused the simple search to not search the "Member Of" column in the device scope on the app details page.

  • Fixed an issue that caused old Shared iPad configurations in classes to display on the device.

  • Fixed an issue that caused an error when saving a user account if the administrator was assigned a role with the privilege to edit users but could not view stored user credentials.

  • Fixed an issue that caused the incorrect LDAP password to be used when testing the connection in Jamf School.

  • Fixed an issue that caused an error message in profiles to display incorrectly.

  • When parents attempt to log in to the Jamf Parent web application during a restricted time period set by Jamf School, an error message now displays.

Jamf School 8.2.2

Enrollment Customization Enhancements

You can now customize the language and the logo that appears during enrollment when enrollment customization is configured. During the Setup Assistant, the configured agreements display in the language that the user selected during setup. You can also configure the logo that displays during enrollment by navigating to Organization > Settings > Appearance. For more information, see Customizing the Automated Device Enrollment Experience.

Bug Fixes and Other Enhancements

  • Fixed an issue that caused an error to sometimes appear when navigating to Devices > Updates in Jamf School.

  • Fixed an issue that caused a the Pacific Daylight Time zone to not set correctly.

  • Fixed an issue that prevented an error message from displaying when logging in to the Jamf Parent web app with an account that does not have Jamf Parent permissions.

  • Fixed an issue that caused the CSV file example to fail to open in the Setup Assistant.

  • Fixed an issue that caused a delay in the search when adding teachers to a class.

Jamf School 8.2.0

Jamf School 8.2.0 provides compatibility for macOS 10.15.

Enrollment Enhancements

During Automated Device Enrollment (DEP enrollment), you can allow computers to skip the Screen Time and Touch ID setup screens during enrollment.

Activation Lock on Computers

You can now enable Activation Lock on computers with macOS 10.15 and a T2 chip. For a list of computers with a T2 chip, see the following article from Apple's support website: https://support.apple.com/HT208862 You can also view computers that support Activation Lock from the device details in Jamf School. To enable Activation Lock, navigate to Organization > Settings > Enrollment.

Profile Enhancements

Jamf School 8.2.0 includes new macOS 10.15 settings in the following profile payloads:

  • Privacy Preferences Policy Control—Added additional security settings for macOS 10.15.

  • Content Caching—Added the ability to configure alerts, automatically clean up disk space, and ensure the computer does not sleep.

  • Notifications—Added support for this payload on computers with macOS 10.15.

Other Enhancements

  • Added support for new gestures in macOS 10.15.

  • You can now configure if recently used apps appear separately in the Dock.

  • You can now control automatic macOS and app updates.

  • Jamf School now stores information about computer boot levels.

  • You can now configure Automatic Software update preferences for computers.

  • You can now automatically populate primary user information based on the user logged in to the computer.

  • You can now configure Associated Domains to use with features such as Extensible AppSSO, universal links, and Password AutoFill.

  • You can now configure a web content filter plugin.

Jamf School 8.1.1

Jamf Parent Enhancements

Added the ability to enforce local authentication to Jamf Parent when Google, Azure, or LDAP is configured as an authentication method.

Bug Fixes and Enhancements

Fixed an issue that prevented the Energy Saver payload from applying correctly on computers.

Jamf School 8.1.0

Jamf School 8.1.0 provides compatibility for iOS 13.1, iPadOS 13.1, and tvOS 13.

User Enrollment

iOS 13.1 and iPadOS 13.1 introduces User Enrollment as a new form of mobile device management for enrolling personally owned devices in a Bring Your Own Device (BYOD) program. It is designed to keep corporate data safe on devices while protecting users' privacy.

User Enrollment keeps personal and institutional data separate by associating a personal Apple ID with personal data and a Managed Apple ID with corporate data. This allows for a limited management of devices using a set of configurations and policies that associate management with the user, not the entire device. The user can access their corporate data without the administrator erasing, modifying, or viewing personal data. This separation allows users to keep their personal data protected and intact once the device is removed from Jamf School, while the corporate data is deleted.

User Enrollment allows administrators to:

  • Configure accounts

  • Configure per-app VPN

  • Install and configure apps

  • Require a passcode

  • Enforce certain restrictions

  • Issue an MDM command or query gathering information about apps, accounts and configuration provided by the MDM solution

  • Unenroll the device and cause all organizationally provided data, apps, and accounts to be deleted

User Enrollment prevents administrators from:

  • Obtaining any persistent device identities (like Serial Number, UDID or IMEI) and instead uses a unique value to identify the device for the duration of the enrollment

  • Setting the complex alphanumeric passcode restriction

  • Clearing the device passcode or lowering the security of the device

  • Enforcing certain restrictions

  • Taking over management of an app that a user installed themselves

  • Issuing an MDM command or query gathering information about apps downloaded with the user’s personal Apple ID

  • Remotely wiping the entire device

  • Accessing any cellular features

  • Adding payloads that collect logs on the device

  • Adding any supervised restrictions to the user’s device

Users can enroll devices using User Enrollment by navigating to the same enrollment URL as on-device enrollment. For example: "https://schoolname.jamfcloud.com/enroll". When prompted, users must enter their Managed Apple ID.

Enrollment Customization Enhancements

Jamf School 8.1.0 adds support for user authentication during enrollment with a Google account. For more information, see Setting Up Google Sign-In in Jamf School.

Apple TV Management Capabilities

You can now prevent Apple TV devices with tvOS 13 from going to sleep.

Jamf School 8.0.0

Jamf School 8.0.0 provides compatibility for iOS 13.

Enrollment Customization

You can use the Enrollment Customization settings in Jamf School to further customize the enrollment experience for a user when they enroll their computer or mobile device with Jamf School. Enrollment Customization allows you to configure custom branding, consent text, and modern authentication that displays during enrollment when enrolling using Apple School Manager. To configure custom branding settings, navigate to Organization > Settings > Appearance. To configure consent text in a DEP profile, navigate to Organization > Agreements.

Mobile Device Management Capabilities

Profile Enhancements

The following list provides an overview of the mobile device profile enhancements in this release, organized by payload:

  • Single App Mode—You can now enable or disable voice control and prevent users from configuring the setting.

  • Certificates—You can now allow or disallow private keys from being exported from the Keychain.

  • Exchange—You can now enable or disable the Calendars, Contacts, Mail, Notes, and Reminders services, and allow or disallow users from changing those settings. Additionally, ActiveSync now supports OAuth.

  • Network Usage Rules—You can now configure which SIM cards devices can use based on their Integrated Circuit Card Identifier (ICCID). You can also specify if Wifi Assist should be used.

  • Wi-Fi—You can now configure WPA3 networks.

  • Restrictions—The following restrictions have been added for supervised iOS devices:

    • Allow continuous path keyboard

    • Allow Find My Device

    • Allow Find My Friends

    • Allow modification of the WiFi state

    • Allow USB Drive access in the Files app

  • Single Sign On—iOS 13 introduces a new systemwide extension framework for SSO to make it easier for employees to login to corporate apps and websites. The new framework will support cloud identity providers who adopt this extension and in configurable via MDM.

Jamf Parent Web Application

The Jamf Parent web application has been rewritten from the ground up and allows parents for easy management of their kids devices. The new web app introduces a new, modern, look and feel and has support for mobile devices.

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