This guide contains instructions on how to initially set up Jamf School (formerly ZuluDesk). This guide supplements the information in the Jamf School setup assistant by providing additional information and instructions on how to perform certain tasks covered in the Jamf School setup assistant. It is recommended that you read this guide before starting the Jamf School setup assistant so that you have a basic understanding of how you want to configure Jamf School. Each step builds on previous steps, so it is recommended that you progress through each step in order.
Before going through the Jamf School setup assistant, you must do the following:
Grant Jamf School access to certain network ports (For more information, see Firewall Ports, IP Addresses, and URLs Used by Jamf School.)
Integrate Jamf School with Apple School Manager (For more information, see Integrating Jamf School with Apple School Manager.)
Step 1: Set Up Your Apple Push Notification Service (APNs)
Jamf School requires a valid push certificate to communicate with Apple Push Notification service (APNs). This communication is required to manage devices with Jamf School. Apple recommends that you use one corporate Apple ID for push certificates and a separate one for Apple School Manager. To create a push certificate, you need a valid Apple ID (a corporate Apple ID is recommended). To create a corporate Apple ID, navigate to: https://appleid.apple.com Enter the Apple ID you are using for push certificates in the Apple ID field at the bottom of this page so you know which Apple ID to use when you renew the push certificate.
For more information, see Creating, Renewing, or Deleting an Apple Push Certificate and the Apple Push Certificate for Jamf School training video in the Getting Started with Jamf School series.
Step 2: Choose a User Creation Method
Jamf School allows you to assign Jamf School user accounts or LDAP users to devices. Assigning a user to a device in Jamf School allows you to see at a glance what devices belong to each user. You can also create user groups to use as filters for smart device groups and set permissions for Jamf Teacher or Jamf School Parent access. There are several ways to add users to Jamf School. The Jamf School setup assistant guides you through the process of creating users via CSV file import and manually. For more information on the different ways you can to add users to Jamf School, see Creating User Accounts and the User Creation Methods for Jamf School training video in the Getting Started with Jamf School series.
Step 3: Import or Create Users
If you chose to import or create users, the Jamf School setup assistant will guide you through the process. You can create test users while you are completing the Jamf School setup assistant and delete them later. For more information on how to create or import users, see "Importing Users with a CSV File" and "Adding Users Manually" in Creating User Accounts. After you have created a few test user accounts, you can add them to a user group. For more information on how to manually create a user group, see Creating User Groups.
Step 4: Enroll Devices
Enrollment is the process of adding devices to Jamf School to establish a connection between the devices and the Jamf School server. This allows you to perform inventory, configuration, security management, and distribution tasks on the devices. When mobile devices are enrolled, inventory information for the devices is submitted to Jamf School. If you are changing from another MDM provider to Jamf School and the device is not enrolled via Automated Device Enrollment (formerly DEP), or if you want to remove the MDM profile from a device enrolled in Jamf School through on-device enrollment, you must remove the MDM profile from your devices manually before enrolling them.
It is recommended that you enroll your institutionally owned devices as supervised to use all the management capabilities Jamf School has to offer. To ensure a device is supervised, you must enroll it using one of the following methods:
Automated Device Enrollment using Apple School Manager
Apple Configurator 2
Select the method you want to use and the Jamf School setup assistant will guide you through enrolling devices using one of these methods. For more information on the different enrollment methods, see Enrollment Methods and the Enrollment Configuration & Synchronization for Jamf School training video in the Getting Started with Jamf School series. Additionally, you can select the Enable renaming devices checkbox to automatically rename devices upon enrollment by using variables.
It is recommended that you assign a license to a device before or immediately after enrolling the device. For more information, see Assigning Perpetual Licenses to Devices.
Step 5: Distribute Content
You can purchase apps and books through Apple School Manager to distribute to devices in Jamf School. To purchase apps and books through Apple School Manager, you must first create a service token and upload it to Jamf School. You can do this using the Jamf School setup assistant. For more information, see Renewing or Replacing a Service Token from Apple School Manager.
There are two methods you can use to distribute apps and books purchased through Apple School Manager to devices and users:
Apple ID—Assigns the app to a user's Apple ID. Users can access the app when they are signed in to a device using their Apple ID.
Device—Assigns the app to a specific device. Anyone using the device will have access to the app.
For more information on distributing apps and books to users and devices, see Content Distribution Methods and the Apps and Books Configuration & Synchronization for Jamf School training video in the Getting Started with Jamf School series.
You can also choose to automatically invite users via a pop-up dialog or web clip to associate their Apple ID or Managed Apple ID with Apple School Manager by selecting the Enable Automatic Invitation checkbox. This allows Apple School Manager to distribute any apps and books that are assigned to that user.
Step 6: Create a Profile
Profiles provide an easy way to define settings and restrictions for devices. Profiles can configure settings on your devices like Wi-Fi networks, restrictions, and email accounts.
For related information about how to contact Jamf Support and access Jamf School resources, see Support and Other Resources for Jamf School in the Jamf Online Training Catalog.