Enabling App Request

App Request allows teachers to request apps for their students or classes using the App Store and Jamf Teacher. Before you enable App Request, make sure your school determines who should approve app requests. After a request is submitted, an email containing the request details and a link to the app details in the App Store is automatically sent to the administrator account email addresses selected when configuring App Request notifications. Administrator accounts with the "App Request" privilege can review requests in Jamf School and approve, deny, or delete the requests.

General Requirements

To enable App Request, you need:

Enabling App Request

  1. In Jamf School, navigate to Organization > Settings in the sidebar.

  2. Using the Notifications payload, do the following:

    1. Select the Enable notifications regarding new app requests checkbox.

    2. Select the Send e-mails regarding new app requests checkbox, and then click Select to select administrator accounts that should be notified when an app request is submitted.

  3. Click Save.

Selected administrator accounts will receive email notifications when teachers submit an app request.

App Request User Experience

Teachers can submit app requests by using the App Store and the Jamf Teacher app. From the App Store, they share the app they want to request with Jamf Teacher and fill out the App Request form, including information about the students or class they are requesting the app for and a reason for the request. For more information, see the Jamf Teacher Guide for Teachers.

Reviewing App Requests

After a teacher submits an app request, you can approve, deny, delete, or review the details of the request from Jamf School.

  1. In Jamf School, navigate to Apps > Requested Apps in the sidebar. You can view the requester, app details, and available app licenses.

  2. To view the students included in the request, click the Students images/download/thumbnails/79184406/students_icon.png icon.

  3. From the App Request overview pane, do one of the following:

    • To approve a request, click the Approve images/download/thumbnails/79181828/Screen_Shot_2019-10-29_at_1.58.28_PM.png icon next to the request you want to approve. When prompted, click Approve again.

    • To deny a request, click the Deny images/download/thumbnails/79181832/Screen_Shot_2019-10-29_at_1.58.40_PM.png icon next to the request you want to deny. When prompted, enter a reason for denying the request and click Deny again.

    • To delete a request, click the Delete images/download/thumbnails/82686368/Screen_Shot_2019-11-07_at_12.03.16_PM.png icon.

The teacher is notified in the Jamf Teacher app if the request is approved or denied. After you have approved a request, you must distribute the app to the students. For more information, see Distributing Apps Purchased with Apple School Manager and Distributing App Store Apps.

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