Email Notifications

You can configure Jamf Protect to send users email notifications about new alerts.

Emails from Jamf Protect are sent from the following address:

no-reply@protect.jamfcloud.com

Jamf Protect checks your tenant every 30 seconds for new alerts. Depending on how many new alerts exist, email content displays your alert information in the following ways:

  • 3 or fewer new alertsEach alert and its information are displayed in individual tables.
  • 4 or more new alertsAlerts and their information are compiled into a single table.
Note:

Informational alerts are not included when email notifications are enabled.

Email Security and Operation

Jamf Protect uses Amazon's Simple Email Service (SES) to securely send emails. Email exchanges comply with Domain-based Message Authentication, Reporting and Conformance (DMARC) email authentication protocols, and emails are signed and verified using DomainKeys Identified Mail (DKIM).

Users who receive email notifications also have access to alert and computer-related information, even if the user does not have a Jamf Protect role with the Computers and Alerts read permissions.

Enabling Email Notifications for Users

  1. In Jamf Protect, click Administrative > Account
  2. Click the Users tab.
  3. Select the user that you want to receive email notifications.
  4. For each user you want to send email notifications to about alerts, select the Send Email Notifications checkbox.
    Note:

    Only Full Admin users can configure which users receive email notifications.

  5. Click Save.

Selected users will now receive email notifications about new Jamf Protect alerts, similar to the following: