Getting Started with Jamf Parent

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Jamf Parent is a free iPhone, iPad, and Apple Watch app that allows you to manage your children's school-issued mobile devices. Depending on the software your school uses to manage your children's school-issued mobile devices, you may be able to use the Jamf Parent web app. Using Jamf Parent, you can restrict and allow apps and device functionality on your children's devices. You can only manage your children's devices with Jamf Parent during the time periods specified by your school's Information Technology department.

This page provides step-by-step instructions on how to use the features in Jamf Parent to manage your child's school-issued device. To add your child's device to Jamf Parent, please follow the instructions provided by your school.

Note: All images shown here are for the mobile app. The options depicted may vary if using the web or Apple Watch application.

Allowing and Restricting Apps

Jamf Parent allows you to choose which apps your child can use on their school-issued device. You can allow and restrict apps on your child's device by tapping the child device you want to restrict, and then tapping or clicking the Restrictions tab. You can either restrict apps by category, such as social media or games, or specific apps, such as Safari or Messages. To restrict apps by category, use the toggles under Allowed App Categories (mobile device app) or App Blocker (web application) to allow or restrict certain app categories.

images/download/attachments/81538829/Parent_Main_Screen.png

To restrict specific apps, tap Restrict Device Functionality (mobile device app) or under Device Functionality (web application) use the toggle next to each app to allow or restrict certain apps.

images/download/attachments/81538829/Parent_Allowed_Apps.png

Enabling App Lock

You can use App Lock to set a timer for app restrictions. While your child's device is in App Lock, they will only be able to use the apps you allow during the specified time period. If you only allow one app, that app launches on your child's device and they cannot exit the app until the App Lock timer expires. You cannot use App Lock on the Apple Watch app.

When using the Jamf Parent mobile device app, you can enable App Lock by doing the following:

  1. From the dashboard, tap the child device you want to restrict.

  2. Tap the Restrictions tab.

  3. Tap Enable App Lock, and then set the timer and tap the apps you want your child to have access to.

    images/download/attachments/81538829/App_Lock_Parent.png

When using the Jamf Parent web application, you can enable App Lock on your child's device by turning on Enable App Lock. Enter the app name, and then configure the time period and click Apply App Lock.

Setting Locations

Note: This feature may not be supported on your Jamf Parent app depending on the software your school uses to manage your child's school-issued device.

If the locations feature is supported on your Jamf Parent app, you can use it to see the approximate location of your child's device and set Device Rules based on the location. You can view the location of your child's device on the Jamf Parent mobile app by tapping their profile icon from the dashboard, and then tapping the Locations tab, or by clicking Locations in the sidebar of the web application. You cannot set locations using the Apple Watch app. You can configure locations by doing the following:

  1. Tap or click Locations.

  2. Create a new location by doing one of the following:

    • (Mobile device app) Tap the child's device you want to configure a location for, and then tap Create location.

    • (Web application) Click Add Location.

  3. Enter a name for the location, such as "Sports Practice", "School", or "Home".

  4. Set the Radius of location. The radius determines how far your child's device can be from the location and still report as being at that location.

  5. Touch and hold the map, and then drag the map to find the location.

  6. Tap the map to set the location.

    images/download/attachments/81538829/Parent_Location_Map.png
  7. Tap Save.

Setting Device Rules

If the Device Rules feature is supported on your Jamf Parent app, you can use it to schedule app restrictions on your child's device. This allows you to schedule homework time or bedtime. You cannot set Device Rules using the Apple Watch app. You can set Device Rules by doing the following:

  1. From the Jamf Parent dashboard, tap or click the child device you want to configure the Device Rule for.

  2. Tap the Device Rules tab.

  3. Tap Create Device Rules on the mobile app or click Add on the web application.

  4. Tap or click the type of Device Rule you want to set.
    images/download/attachments/81538829/Device_Rule_type_screen.png

    Note: Location and Motion Device Rule types may not be available on your Jamf Parent app depending on the software your school uses to manage your child's device.

  5. (Location type only) Use the toggles to select the locations where this Device Rule should be active and tap or click Next.

    images/download/attachments/81538829/Parent_Location_Type.png
  6. (Motion type only) Use the toggles to select the motions that should activate this Device Rule and tap or click Next.
    images/download/attachments/81538829/Parent_Motion_Type.png

  7. Select the category of apps you want to restrict and tap or click Next.
    images/download/attachments/81538829/Restricted_Apps_Device_Rules.png

    Note: Restricting app categories may not be available on your Jamf Parent app depending on the software your school uses to manage your child's device.

  8. Select the specific apps you want to allow and tap or click Done.
    images/download/attachments/81538829/Device_Rules_Apps.PNG

    Note: Allowing specific apps may not be available on your Jamf Parent app depending on the software your school uses to manage your child's device.

  9. Tap Add a Website to select the websites you want to allow and tap or click Next.
    images/download/attachments/81538829/Device_Rules_Websites.png

    Note: Allowing specific websites may not be available on your Jamf Parent app depending on the software your school uses to manage your child's device. Some websites may be blocked depending on the web content filtering settings your school has configured.

  10. Use the switches to configure what days and times the Device Rule should be active and tap or click Next.

    images/download/attachments/81538829/Day_%26_Time_Device_Rules.png
  11. Enter a name for the Device Rule and tap or click Save.

    images/download/attachments/81538829/Device_Rule_Name.png

You can delete a Device Rule by swiping left on the Device Rule from the Jamf Parent mobile app or by selecting the device rule and clicking Delete from the web application.

Removing a Child's Device from Jamf Parent

By removing your child's device from Jamf Parent, you will no longer be able to manage their school-issued device. You must remove a child's device from your iPhone before it will be removed from the Apple Watch app. To remove a child's device from Jamf Parent, tap or click the Settings icon in the top-right corner of the screen and tap or click Remove under Account. Tap or click Yes to confirm.

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