Single App Mode

Single App Mode allows you to configure a device for a specific purpose. Using Single App Mode lets you lock any supervised iPad, iPhone, or Apple TV to one app to focus the device for a single need.

A feature of Single App Mode is that you can control how users interact with iPad and iPhone by enabling or disabling any of the following:

  • Screen auto-lock

  • Touch input

  • Screen rotation

  • Volume control

  • Sleep/wake button

  • Side switch

Enabling Single App Mode

Requirements

To set a device to Single App Mode, you need a supervised iPad or iPhone with iOS 9 or later, or supervised Apple TV with tvOS 9 or later. For more information on supervised devices, see Supervision.

You can only enable Single App Mode for apps managed by Jamf Now, as well as unmanaged built-in system apps, such as Books, Music, and Safari. Single App Mode cannot be applied to user-installed apps.

Note:

You should not push OS updates after putting a device in Single App Mode. Ensure that all updates are complete before placing a device into this mode. For more information, see OS Updates.

  1. Log in to Jamf Now.
  2. Select the Blueprint in which you would like to enable Single App Mode.
  3. Click Single App Mode.

    Screenshot of a Blueprint, highlighting Single App Mode.

  4. In the Choose App pop-up menu, select the app you want to launch on your devices from the app list, and then click Choose App at the bottom of the list.

    This list will only include apps already assigned to your Blueprint and Apple system apps. For more information, see Blueprints in Jamf Now.

  5. Use the checkboxes to customize the desired Single App Mode options.

    Screenshot of options to disable for a selected app.

  6. Click Save Changes.

Changing the App in Single App Mode

  1. In Jamf Now, navigate to the Single App Mode section of the Blueprint you would like to change.
  2. Click Change App to the right of the App to Display in Single App Mode pop-up menu.
  3. In the Choose App pop-up menu, select the new app you want to launch on your devices from the app list, and then click Choose App at the bottom of the list.

    This list will only include apps already assigned to your Blueprint and Apple system apps. For more information, see Blueprints in Jamf Now.

  4. Use the checkboxes to customize the desired Single App Mode options.
  5. Click Save Changes.

Turning Off Single App Mode

  1. In Jamf Now, navigate to the Single App Mode section of the Blueprint you would like to change.
  2. Click Remove App to the right of the App to Display in Single App Mode pop-up menu.

    Screenshot indicating the option to remove an app in Single App Mode.

  3. Click Save Changes.