Setting Up Apple Push Notification Service (APNs) Certificate

The Apple Push Notifications service (APNs) certificate allows you to create a trusted relationship between your devices, Apple, and Jamf Now. It is an important step in setting up your Jamf Now account.

You will not be forced to set up APNs when you sign up for Jamf Now. However, APNs is required for issuing management commands, so setting it up soon after signing up for Jamf Now is recommended.


Before creating an APNs certificate, verify that you have a Jamf Now account and are able to log in.


An Apple ID is required for this process. If you do not have an Apple ID, you will need to create one prior to starting the steps below. It is optional but recommended to save the Apple ID in Jamf Now. If you have an Apple ID but cannot remember it, see the following Apple documentation to learn more about recovering it: If you forgot your Apple ID.

  1. Log in to Jamf Now.
  2. Click APNs. If renewing an expired certificate, click Renew.
  3. Click Download Certificate Signing Request. This .plist file type is a unique file that you'll need to provide to Apple in the following step in order to generate your certificate.
  4. Click Next.
  5. Click Open the Apple Push Certificate portal.
  6. A new window will open. Log in using your Apple ID and password. These must match the Apple ID and password you originally used when generating the APNs certificate.
  7. Click Create a Certificate.
  8. Click Choose File and upload the .plist from step three above.
  9. Click Download to get your APNs certificate and navigate back to Jamf Now to complete setup.
  10. Click Next.
  11. Upload the new APNs certificate.
  12. Click Next.

If you cannot find the new file, check your Downloads folder in case it saved to that location by default.

Your APNs certificate is now set up and valid for the next 12 months.