Remotely Restarting or Shutting Down Devices

With Jamf Now, you can remotely restart or shut down enrolled devices. These remote commands require a supervised iPad with iPadOS 10.3 or later, a supervised iPhone with iOS 10.3 or later, or a Mac with macOS 10.13 or later.


A Restart command sent to a passcode-locked iPad or iPhone will not reconnect to previously connected Wi-Fi networks.

  1. Log in to Jamf Now.
  2. Click on the device you want to shut down.
  3. Click Action pop-up menu (•••) in the top-right corner.
  4. Click Restart device or Shut down device.