Partnering with Diamond Assets to Refresh Devices

Retiring devices is an important process for organizations. If your organization has chosen to partner with Diamond Assets, you can use Jamf Now to submit an inventory snapshot to Diamond Assets as a one-time report. Diamond Assets will then reach out to discuss your devices and provide a refresh quote.

  1. Log in to Jamf Now.
  2. Navigate to Devices.
  3. Click the Action pop-up menu (•••) and select Export device data.
  4. Click the Device Type pop-up menu and select All.
  5. Click the Format pop-up menu and select All Device Data.
  6. Click Download CSV File.
    Note:

    Information submitted through this process is covered under Diamond Assets' Privacy Policy; however, if you would like to remove unneeded data before sending, Diamond Assets requires the following fields to be present:

    • Serial

    • Model

    • Disk Capacity

    • Cellular Technology

  7. Compose a new email addressed to jamfnow@diamond-assets.com
  8. Enter the organization name in the subject line, and enter your name, the organization name, and phone number in the body of the email.
  9. Attach the downloaded CSV file.
  10. Click Send.
For more information about the device refresh process, see Device Refresh.