Jamf Now Service Plans

Jamf Now offers two convenient service plans: Jamf Now (formerly the Standard plan) and Jamf Fundamentals (formerly the Plus plan).

Note:

Jamf Now does not currently have a public API.

Jamf Now
To provide a streamlined experience for Jamf Now customers, this plan was developed.
Jamf Now contains all basic mobile device management (MDM) functionality like device management, bulk app deployment, and security settings.
Note:

Jamf Now cannot configure VPN settings on deployed devices on the Jamf Now plan. You can configure these settings with the Custom Profiles feature on the Jamf Fundamentals plan.

The Jamf Now plan is free for the first three devices, and $2.00/device/month for additional devices. There is no feature difference other than the three-device limit for free Jamf Now accounts.

Jamf Fundamentals
To empower more advanced users with new ways to manage Apple devices in their organization, Jamf Fundamentals includes all the features of the Jamf Now plan along with the following additional features:
  • Deploy custom iPad and iPhone apps

  • Deploy custom Mac packages

  • Access to Composer, our packaging tool

  • Deploy custom configuration profiles

  • Mac Malware Prevention with Jamf Protect

  • Mac Password Sync with Jamf Connect

  • Deploy Mac App Store apps and custom apps with Jamf Self Service for macOS

  • Priority support escalation

Jamf Fundamentals is a powerful solution for organizations that rely on custom iPad and iPhone apps or need to deploy major Mac software titles that are not available in the App Store like Adobe Creative Suite or Google Chrome.

The Jamf Fundamentals plan is free for the first three devices, and $4.00/device/month for additional devices. There is no feature difference other than the three-device limit for free Jamf Now accounts.

Changing Your Service Plan

When you upgrade from Jamf Now to Jamf Fundamentals:
  • Custom iPad and iPhone app (.ipa) deployment is available on your account.

  • Mac package (.pkg) deployment is available on your account.

  • You have access to Composer, our proprietary packaging tool.

  • You can deploy Custom Profiles via Blueprints.

  • You can prevent malicious processes with Jamf Protect.

  • You can sync passwords with Jamf Connect.

  • You can deploy Mac App Store apps and custom apps with Jamf Self Service for macOS.

  • Support is escalated, including an optional phone line for support calls.

  • Billing changes from $2.00/device/month to $4.00/device/month.

When you switch from Jamf Fundamentals to Jamf Now:
  • All custom iPad and iPhone apps are uninstalled from your managed devices.

  • All custom iPad and iPhone apps are deleted from your Jamf Now account.

  • All custom Mac packages are deleted from your Jamf Now account.

  • You no longer have access to Composer included with your Jamf Fundamentals plan. However, you can purchase Composer separately.

  • All Custom Profiles are deleted from your Jamf Now account.

  • Malware Prevention with Jamf Protect is no longer available.

  • Password syncing with Jamf Connect is no longer available.

  • Self Service app deployment is no longer available.

  1. To upgrade your account:
    1. Log in to Jamf Now.
    2. Click the account name in the bottom left, and select Account.
    3. Click Compare Plans in the Plan section.
    4. Click Switch.
  2. To downgrade your account:
    Important: Everything not included in the Jamf Now plan will be deleted immediately when you downgrade from the Jamf Fundamentals plan. If you upgrade again in the future, you will need to upload your custom apps and packages again.
    1. Log in to Jamf Now.
    2. Click the account name in the bottom left, and select Account.
    3. Click Compare Plans in the Plan section.
    4. (Optional) Help us improve by sharing why you are downgrading your account.
    5. Click Next.
    6. Type "DELETE" in the text field to confirm you want to switch plans, and then click Switch to Jamf Now.
Upgrading or downgrading is an account-wide change and takes effect immediately.

Viewing the Current Number of Devices

  1. Log in to Jamf Now.
  2. Click the account name in the bottom-left of the screen and select "Account".
  3. Under the Summary tab, navigate to the Next Bill section. On the Estimated bill amount line, click view details.
A dialog box will appear listing your Jamf Now account device details.