Jamf Now Mac Management Requirements

These requirements ensure that a managed Mac fully communicates with Jamf Now:

  • Jamf Now can only manage local accounts for Mac. Any network bound account used to enroll a Mac will be unable to inventory with Jamf Now.

  • Jamf Now can only fully communicate with one local account per Mac. The local account used to enroll will be the account managed by Jamf Now. For any Auto-Enrolled Mac, this will most likely be the account created during the Setup Assistant.

  • Jamf Now cannot fully communicate with network-bound directory services like Active Directory and Open Directory. If a Mac is bound to a directory service, it will never be fully managed, and its record in Jamf Now will never update. To correct this communication issue, the Mac can be unbound from the directory service under System Preferences > Users & Groups.

    If you want directory bound Mac management, we recommend checking out our sister product, Jamf Pro, as an alternative solution. For additional information on Jamf Pro, see the following links:

  • Jamf Now does not recommend enrolling virtual Macs as they are not supported.