Jamf Now Balance

Jamf Now Balance is a flexible pre-payment option for Jamf Now. With Jamf Now Balance, you can pre-pay for 12, 24, or 36 months of service and have the convenience of being billed a single time. All the value you pre-pay for with Jamf Now Balance is stored in your account and only charged after you use the service in a given month. For more information on ways to pay for Jamf Now, see Jamf Now Billing Options.

Jamf Now Balance is available via our Sales team or by purchasing in Jamf Now. Email us at jamfnow.sales@jamf.com to purchase a Balance code, or reload your Balance in your Jamf Now account.

The easiest way to calculate how much Jamf Now Balance to pre-purchase is:

  1. Take your total number of devices

  2. Multiply that number by the number of months of service you want to pre-pay for

  3. Multiply that new number by the monthly cost per device per month (either $2.00 or $4.00), as indicated by your Jamf Now Service Plan.

Redeeming a Jamf Now License Pack

License Packs were previously the only pre-payment option for Jamf Now service. They have been replaced by the more flexible Jamf Now Balance option, but you can still redeem an existing License Pack.

  1. Log in to Jamf Now.
  2. Click on your account name in the bottom-left corner.
  3. Select Account from the pop-up menu.
  4. In the License Packs payload, click Add License Pack.
  5. Enter your redemption code.
  6. Click Add License Pack.

Checking Your Current Number of Devices

  1. Log in to Jamf Now.
  2. Click on your account name in the bottom-left corner, and then select Account from the pop-up menu.
  3. In the Next Bill payload, click View Details.
A dialog box will appear listing your Jamf Now account device details.

Redeeming Jamf Now Balance

  1. Log in to Jamf Now.
  2. Click on your account name in the bottom-left corner, and then select Account from the pop-up menu.
  3. In the Wallet payload, click Redeem a Code.
  4. Enter your Jamf Now Balance redemption code.
  5. Click Redeem.

Reloading Your Jamf Now Balance

  1. Log in to Jamf Now.
  2. Click on your account name in the bottom-left corner, and then select Account from the pop-up menu.
  3. In the Wallet payload, click Reload Balance.
  4. Enter your number of devices and duration of service, or manually choose a purchase amount.
  5. Click Continue to Payment.
  6. Enter your credit card information.
  7. Click Pay Amount Selected.

Viewing Your Monthly Jamf Now Invoice

  1. Log in to Jamf Now.
  2. Click on your name in the bottom-left corner, and select Account from the pop-up menu.
  3. Click the Payments tab.