Generating a New FileVault Key for Escrowing with Jamf Now
For Jamf Now to successfully store a FileVault recovery key, the Mac must be managed by Jamf Now during the time of encryption. In the case where the Mac was encrypted prior to being managed by Jamf Now, a few additional steps must be taken to get the FileVault recovery key stored in Jamf Now successfully.
Requirements
Ensure the Enable FileVault checkbox is selected under the Security tab of the Blueprint associated with the Mac in Jamf Now.
Ensure the Mac has received the correct profiles under
on the Mac.