Known Issues


As part of our ongoing effort to ensure that content we publish is meaningful, the known issues list includes only high-impacting issues that meet the minimum requirements for Jamf Connect.

Login Window

  • [PI-007071] The Jamf Connect login window may interrupt incremental macOS updates on Mac computers with the T2 chip.
  • [PI-010418] When a new FileVault-enabled local account is created with Jamf Connect, the new local account sometimes does not display on the FileVault lock screen after a computer restart.

    Workaround: In Terminal, execute sudo diskutil apfs updatePreboot / and restart the computer.

  • [PI-010435] Braille devices fail to transmit data from the Jamf Connect login window when VoiceOver is enabled on computers.

Menu Bar App

  • [JC-3253] When the Jamf Connect Launch Agent is installed on a Mac or the Mac is paired with Jamf Unlock and you simultaneously configure the AutoOpenAppatLogin preference key, two copies of Jamf Connect display in the menu bar app.
  • [PI-008951] The menu bar app does not respect the Automatically Push Last MFA Method (AutoMFA) preference if the computer was deployed the PLIST file with Jamf Pro.
  • [PI-009301] Jamf Connect fails to display the additional MFA challenge number for Okta's behavior detection policies.
  • [PI-009359] The menu bar app fails to display the file shares menu item if the Ask for Short Name (AskForShortName) preference is configured and the user does not match case when entering their username.
  • [PI-009360] The menu bar app quits unexpectedly when attempting to sign in if the HomeMount preference key is configured.
  • [PI-009373] Jamf Connect fails to update the preferences window with the short name value given by the user when the The Ask for Short Name (AskForShortName) preference key is configured.
  • [PI-009997] When integrated with a Kerberos realm, Jamf Connect does not consistently obtain Kerberos tickets when a network change occurs.

  • [PI-010421] When MFA is enabled, password verification with OneLogin fails.

    Workaround: Organizations that use OneLogin MFA with the menu bar app should deploy Jamf Connect 2.4.4 or earlier.

Jamf Connect Configuration

  • [JC-854] The Create a Separate Local Password checkbox is unchecked by default, but the setting is enabled by default in the Jamf Connect login window.

    Workaround: To disable this setting, select, and then deselect the checkbox.

  • [JC-1577] Text entered in the MFA Message setting in the Login tab does not display.

    Workaround: Click the </> button to view the entered text for the setting in XML.

  • [JC-1746] When editing a configuration profile in the XML editor, users can unexpectedly edit the OIDCProvider setting to values that are not supported by Jamf Connect.
  • [JC-3249] In the Identity Provider tab, the label for the OIDCTenant setting incorrectly displays as ROPG Tenant.

    Workaround: If configuring settings for Azure AD hybrid authentication, make sure the ROPG Tenant setting is configured on the Logintab.