Jamf Connect Logs

You can collect logs from Jamf Connect using the Terminal or Console apps to help you troubleshoot issues with Jamf Connect in your environment.

For more information, see Customizing Logging Behavior While Debugging in the Apple Developer Documentation.

Login Window Logs and Debugging in the Terminal App

You can collect logs from the Jamf Connect login window using the log command in Terminal. When capturing logs, you can filter on all logs from the Security Agent process, which runs all of the Jamf Connect loginwindow mechanisms.

Alternatively, you can filter with the com.jamf.connect.login subsystem.

The most recent logs on the computer, excluding debugging logs, are stored in the following location: /private/tmp/jamf_login.log

To debug the login process, use secure shell (SSH) to access the computer and execute any of the following common commands:

Command

Output

log show --style compact --predicate 'subsystem == "com.jamf.connect.login"' --debug > ~/Desktop/JamfConnectLogin.log

Outputs all historical logs to a file.

log show --style compact --predicate 'subsystem == "com.jamf.connect.login"' --debug --last 30m > ~/Desktop/JamfConnectLogin.log

Output recent logs to a file. This example collects logs from the last 30 minutes.

log stream --style compact --predicate 'subsystem == "com.jamf.connect.login"' --debug

Streams current logs in Terminal

Note:

Remote Login must be enabled on the computer to use SSH.

To stop logging, press Control-C.

Menu Bar App Logs and Debugging in Terminal App

You can run the menu bar app in verbose mode and collect logs to help troubleshoot issues.

Note:

For increased log levels, you can download and install the debug logging configuration profile from the Jamf Connect DMG. While installed, Jamf Connect logs include more detailed error messages.

You can use any of the following common commands to collect logs from the Jamf Connect menu bar app.

Command

Output

log show --style compact --predicate 'subsystem == "com.jamf.connect"' --debug > ~/Desktop/JamfConnect.log

Outputs all historical logs to a file.

log show --style compact --predicate 'subsystem == "com.jamf.connect"' --debug --last 30m > ~/Desktop/JamfConnect.log

Output recent logs to a file. This example collects logs from the last 30 minutes.

log stream --style compact --predicate 'subsystem == "com.jamf.connect"' --debug

Streams current logs in Terminal

Logs in the Console Application

You can use the Console app to view Jamf Connect logs. To view all logs related to Jamf Connect, enter the process Jamf Connect in the search field.

To view logs by subsystem, enter one of the following subsystems in the search field:

  • com.jamf.connect

  • com.jamf.connect.login