Known Issues

As part of our ongoing effort to ensure that content we publish is meaningful, the known issues list includes only high-impacting issues that meet the minimum requirements for Jamf Connect.

Bold formatting indicates newly included issues.

The following issues are known in Jamf Connect:

Login Window

  • [PI-007071] The Jamf Connect login window may interrupt incremental macOS updates on Mac computers with T2 chip.

  • [PI-008286] Jamf Connect does not provide the ability to enable Wi-Fi or populate the list of available networks at the login screen if Wi-Fi is disabled.

  • [PI-008376] Pressing a key while on the notify screen causes the word "testing" to appear beneath the progress bar.
    Workaround: Use a Jamf Pro policy to demote the user account.

  • [PI-009069] When Bomgar or another application is configured to run on startup, the Jamf Connect login window disappears after 10 to 30 seconds of inactivity.
    Workaround: Press Command + Q to quit the application that is preventing the Jamf Connect login window from displaying or remove the launch daemon causing the issue.

  • [PI-009104] When Jamf Connect allows users to create a separate local password during account creation, Jamf Connect does not respect settings configured via the Passcode payload in an MDM profile.

  • [PI-009128] Jamf Connect still requires users to log in at the login window after successful FileVault authentication.

  • [PI-009139] When configured with the authchanger -preLogin command-line argument, the notify screen incorrectly displays after a user logs in instead of before login.

  • [PI-009151] When the Short Name Attribute (OIDCShortName) setting is configured, Jamf Connect adds the user's network short name as a local account alias rather than the local account username.

  • [PI-009217] When Jamf Connect creates an account using Okta account information received via Enrollment Customization setting from Jamf Pro, Jamf Connect creates the account short name as the user's full email address (e.g. samantha.johnson@email.com) rather than only using the name preceeding the "@" symbol (e.g. samantha.johnson).

  • [PI-009230] Jamf Connect does not allow users to enter their username and password at the login window with a non-QWERTY keyboard layout.

Menu Bar App

  • [PI-008951] The menu bar app does not respect the Automatically Push Last MFA Method (AutoMFA) preference if the computer was deployed the PLIST file with Jamf Pro.

  • [PI-009164] Jamf Connect does not respect the MenuIcon action item preference key.

  • [PI-009107] Jamf Connect sometimes uses old credentials to attempt to sign in after a password change when Enable Automatic Sign-in (AutoAuthenticate) is enabled, causing an authentication error.

  • [PI-009119] Jamf Connect fails to get Kerberos tickets upon changing networks.
    Workaround: Sign in to the menu bar app again.

  • [PI-009223] Deploying a configuration with misconfigured custom branding settings causes the menu bar app icon to be absent.

Jamf Connect Configuration

  • [PI-009179] Jamf Connect Configuration accepts multiple lines of text in single line fields and saves without error or warning.

  • [JC-854] The Create a Separate Local Password checkbox is unchecked by default, but the setting is enabled by default in the Jamf Connect login window.
    Workaround: To disable this setting, select, and then deselect the checkbox.

  • [JC-1577] Text entered in the MFA Message setting in the Login tab does not display.
    Workaround: Click the </> button to view the entered text for the setting in XML.

  • [JC-1746] When editing a configuration profile in the XML editor, users can unexpectedly edit the OIDCProvider setting to values that are not supported by Jamf Connect.

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