Updating macOS Using a Mass Action

To update macOS on computers, you can send a mass action command. Mass actions allow you to perform potentially tedious tasks for multiple computers at the same time. Mass actions can be performed on the target computers you identified in the smart computer group you created.


To update macOS using a mass action, you need the following:

  • Jamf Pro 9.96 or later

  • Computers with macOS 10.11 or later enrolled via automated enrollment (formerly DEP) using a PreStage enrollment in Jamf Pro

  • A valid push certificate in Jamf Pro

Note: If your computers are not enrolled via automated enrollment, you can update macOS on computers using a policy. For more information, see the Running Software Update Using a Policy section of this workflow.

Updating macOS by Sending a Mass Action Command

You can use a mass action command to update the operating system for computers not using the current macOS version targeted by the smart computer group.

Note: If a new, major macOS release is available in the Mac App Store, computers could download the installer to upgrade macOS regardless of the update OS version mass action sent.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Click Smart Computer Groups.

  4. Select the name of the smart computer group you created.

  5. Click View at the bottom of the pane.

  6. Click Action at the bottom of the pane.

  7. Select Send Remote Commands.

  8. Click Next.

  9. Under Remote Commands, select Update OS version and built-in apps (v10.11 or later computers enrolled with DEP only).

  10. At the bottom of the pane, select one of the following for Update Action:

    • To download the update on computers for users to install themselves, select Download the update for users to install.

    • To download and install the update on computers automatically, select Download and install the update, and restart computers after installation.

      Note: Selecting this option will cause any computers to download and install the update after the remote command is sent and they are connected to the network. If the computer has a passcode, the user is prompted to enter the passcode after the computer reboots.

  11. To issue the remote command, click Next.

    Note: Computers will not download or install the update if they have limited storage space and will not install the update if they have low battery.

  12. Click Done.

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