Enroll Mobile Devices

Enrollment is the process of adding mobile devices to the JAMF Software Server (JSS) to establish a connection between the devices and the JSS. When mobile devices are enrolled, inventory information for the devices is submitted to the JSS, and the devices become managed. This allows you to perform inventory, configuration, security management, and distribution tasks on the devices.

You can allow users to enroll their own mobile devices by having them log in to an enrollment portal where they are prompted to install the necessary profile and certificates.

To direct users to the enrollment portal, you need to provide them with the enrollment URL. This is the full URL for the JAMF Software Server (JSS) followed by “/enroll”. For example:

https://jss.mycompany.com:8443/enroll

You can provide this URL by sending it in an email or SMS invitation from the JSS. If you have an LDAP server set up in the JSS, users can log in to the enrollment portal using an LDAP directory account. This allows you to collect user and location information during enrollment.

Requirements

To send a mobile device enrollment invitation via email, you need an SMTP server set up in the JSS. (For more information, see Integrate with an SMTP Server (Optional).)

For users to log in to the enrollment portal with their LDAP directory account, you need an LDAP server set up in the JSS. (For more information, see Integrate with an LDAP Directory Service (Optional).)

Sending an Enrollment Invitation

You can send an enrollment invitation by email or SMS message.

Before you configure the invitation, make sure you have the email addresses or phone numbers of the users you want to send the invitation to.

  1. Log in to the JSS with a web browser.

  2. Click Mobile Devices at the top of the page.

  3. Click Enrollment Invitations.
    On a smartphone or iPod touch, this option is in the pop-up menu.

  4. Click New images/download/thumbnails/12322770/New_icon-3.png .

  5. Follow the onscreen instructions to send the enrollment invitation.

An enrollment invitation is immediately sent to email addresses or phone numbers you specified.

When users receive the invitation, they tap the enrollment URL and follow a series of guided steps to enroll their mobile devices.

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