Before viewing Application Usage logs, make sure that you have the most current inventory information by using Casper Remote to update inventory.
Note: If you are using Casper Remote on a computer with OS X v10.5 or v10.6, you will need Casper Remote v9.4 or earlier.
Updating Inventory Using Casper Remote
Open Casper Remote and authenticate to the JSS.
In the list of computers, select the checkbox for each computer that you want to update inventory for.
Click the Advanced tab and select the Update Inventory checkbox.