Self Service Web Clip

The Self Service web clip allows you to distribute iOS configuration profiles, apps, eBooks, and updated MDM profiles to mobile devices for users to install. Users tap the web clip to browse and install items using an interface similar to the App Store.

If you have upgraded from the Casper Suite v9.3x or earlier, the Self Service web clip remains installed on all managed mobile devices.

Note: By default, Self Service Mobile is installed on all managed mobile devices with iOS 7–9 except Apple TV devices and personally owned devices. (For more information, see Self Service Mobile.)


To require or allow users to log in to Self Service, you need an LDAP server set up in the JSS. (For more information, see Integrating with LDAP Directory Services.)

Configuring the Self Service Web Clip Settings

The Self Service settings in the JSS allow you to do the following:

  • Install or uninstall the Self Service web clip on managed mobile devices.

  • Require users to log in to the Self Service web clip with an LDAP directory account.

  • Display or hide the Install All button for in-house apps.

  • Display the following updates in the Self Service web clip:

    • MDM profile updates

    • App Store app updates

    • In-house app updates

  1. Log in to the JSS with a web browser.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/11272393/Settings_icon.png .

  3. Click Mobile Device Management.
    On a smartphone or iPod touch, this option is in the pop-up menu.

  4. Click Self Service images/download/thumbnails/11272393/Self_Service_MD.png .

  5. Click Edit.

  6. Select “Self Service web clip” from the Install Automatically pop-up menu and configure the settings on the pane.

  7. (Optional) Click the Web Clip Options tab and configure the settings on the pane.

  8. Click Save.

The changes are applied the next time mobile devices contact the JSS.

Related Information

For related information, see the following Knowledge Base articles:

Copyright | Privacy | Terms of Use | Security
Copyright JAMF Software, LLC 2016