Self Service Mobile

Self Service Mobile for iOS allows you to distribute configuration profiles, apps, and eBooks to mobile devices for users to install. You can use the JAMF Software Server (JSS) to group configuration profiles, apps, and eBooks in categories, which makes those items easier to locate in Self Service Mobile. Users tap Self Service Mobile to browse and install items using an interface similar to the App Store.

In addition, you can send notifications to mobile devices with Self Service Mobile installed. (For more information, see Sending a Mass Notification to Mobile Devices. Also, see the Creating a Link to Content in Self Service Mobile for iOS Knowledge Base article.)

If iBeacon monitoring is enabled in your enviroment, Self Service Mobile is the component that detects when a mobile device enters or exits an iBeacon region.


Self Service Mobile requires mobile devices with iOS 7–9.

To require or allow users to log in to Self Service, you need an LDAP server set up in the JSS. (For more information, see Integrating with LDAP Directory Services.)

Configuring the Self Service Mobile Settings

The Self Service settings in the JSS allow you to do the following:

  • Install or uninstall Self Service Mobile on managed mobile devices.

  • Require or allow users to log in to Self Service Mobile with an LDAP directory account.

  • Display in-house app updates in Self Service Mobile.

  1. Log in to the JSS with a web browser.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/11272389/Settings_icon.png .

  3. Click Mobile Device Management.
    On a smartphone or iPod touch, this option is in the pop-up menu.

  4. Click Self Service images/download/thumbnails/11272389/Self_Service_MD.png .

  5. Click Edit.

  6. Select “Self Service Mobile app” from the Install Automatically pop-up menu and configure the settings on the pane.
    Note: The Self Service web clip will be installed on mobile devices with iOS 6 or earlier. (For more information, see Self Service Web Clip.)

  7. (Optional) Click the App Options tab and configure the User Login setting.

  8. Click Save.

The changes are applied the next time mobile devices contact the JSS.

Related Information

For related information, see the following section in this guide:

iBeacon Regions
Learn what iBeacon regions can be used for and how you can add them to the JSS.

For related information, see the following Knowledge Base article:

Manually Deploying Self Service Mobile for iOS
Find out how to distribute Self Service Mobile to mobile devices in the scope.

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