Administering Printers

There are two ways to map or unmap printers on computers: using a policy or using Casper Remote.

Note: You can also map printers during imaging. For more information, see Configurations.

When you map a printer, you can choose whether or not to make the printer the default.


To map or unmap a printer, the printer must be added to Casper Admin or the JSS. (For more information, see Managing Printers.)

Mapping or Unmapping a Printer Using a Policy

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Click Policies.
    On a smartphone or iPod touch, this option is in the pop-up menu.

  4. Click New images/download/thumbnails/10127055/New_icon.png .

  5. Use the General payload to configure basic settings for the policy, including the trigger and execution frequency.
    For an overview of the settings in the General payload, see General Payload.

  6. Select the Printers payload and click Configure.

  7. Click Add across from the printer you want to map or unmap.

  8. Choose "Map" or "Unmap" from the Action pop-up menu.

  9. (Optional) If you are mapping the printer, make it the default printer by selecting the Set as Default checkbox.

  10. Use the Restart Options payload to configure settings for restarting computers.
    For more information, see Restart Options Payload.

  11. Click the Scope tab and configure the scope of the policy.
    For more information, see Scope.

  12. (Optional) Click the Self Service tab and make the policy available in Self Service.
    For more information, see Self Service Policies.

  13. (Optional) Click the User Interaction tab and configure messaging and deferral options.
    For more information, see User Interaction.

  14. Click Save.

The policy runs on computers in the scope the next time they check in with the JSS and meet the criteria in the General payload.

Mapping or Unmapping a Printer Using Casper Remote

  1. Open Casper Remote and authenticate to the JSS.

  2. Click Site images/download/thumbnails/10127055/Site.png and choose a site.
    This determines which items are available in Casper Remote.
    Note: This button is only displayed if you have a site configured in the JSS and are logged in with a JSS user account that has full access or access to multiple sites.

  3. In the list of computers, select the checkbox for each computer on which you want to map or unmap the printer.


  4. Click the Printers tab.

  5. In the list of printers, select the checkbox for the printer you want to map or unmap.


  6. Select the Map or Unmap option.

  7. (Optional) Make the printer the default by selecting the Set as Default checkbox.

  8. Click the Restart tab and configure settings for restarting computers.


  9. Do one of the following:

    • To immediately perform the tasks on the specified computers, click Go.

    • To schedule the tasks to take place at a specific day and time, click Schedule and choose a day and time. Then click Schedule again.

Related Information

For related information, see the following sections in this guide:

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