Mass Actions for Mobile Devices

The following table explains the mass actions you can perform using Jamf Pro:

Mass Action

Description

Edit the building or department

Mass editing the building or department for mobile devices allows you to add the mobile devices to a building or department or change the building or department they belong to. This option is only displayed if there are one or more buildings or departments in Jamf Pro. For more information, see Buildings and Departments.

Edit the site

Mass editing the site for mobile devices allows you to add the devices to a site or change the site they belong to. When mobile devices are added to a site, any users assigned to those mobile devices are also added to that site. This option is only displayed if there are one or more sites in Jamf Pro. For more information, see Sites.

Look up and populate purchasing information from Apple's Global Service Exchange (GSX)

You can mass look up purchasing information from Apple’s Global Service Exchange (GSX) and populate the information in Jamf Pro if desired. This requires a GSX connection set up in Jamf Pro. For more information, see GSX Connection.

Note:

GSX may not always return complete purchasing information. Only the information found in GSX is returned.

Send a mass email to users

You can send a mass email to users associated with the mobile devices in Jamf Pro. The email is sent to the email address associated with each device. This requires an SMTP server set up in Jamf Pro. For more information, see SMTP Server Integration.

Send a mass notification to mobile devices with Jamf Self Service for iOS installed

You can send a mass notification to mobile devices.

This requires mobile devices with Jamf Self Service for iOS installed. For more information, see Jamf Self Service for iOS.

Delete the mobile devices from Jamf Pro

You can mass delete mobile devices from Jamf Pro.

Send remote commands

You can mass send remote commands to mobile devices from Jamf Pro. The remote commands available for a particular device vary depending on the device ownership type, device type, and OS version. For more information, see Remote Commands for Mobile Devices and Mobile Device Management Capabilities.

Cancel management commands

You can mass cancel all pending or all failed management commands on mobile devices from Jamf Pro.

Remove restrictions set by Jamf Parent

After enabling Jamf Parent to manage a group of student devices, you can remove app restrictions set by Jamf Parent on that group of devices. This option is only displayed if Jamf Parent is enabled on the devices in the search or group.

To remove restrictions, you need a Jamf Pro user account with the "Remove restrictions set by Jamf Parent" privilege.

Remove Jamf Parent management capabilities

After enabling Jamf Parent to manage a group of student devices, you can remove Jamf Parent management capabilities and student device restrictions set by Jamf Parent on that group of devices. If management capabilities are removed, parents must rescan the QR code in Self Service to add the student device back to Jamf Parent.

To remove management capabilities, you need a Jamf Pro user account with the "Remove Jamf Parent management capabilities" privilege.

Remove restrictions set by Jamf Teacher

After enabling Jamf Teacher to manage a group of student devices, you can remove restrictions set by Jamf Teacher on students' school-issued devices. This option is only displayed if Jamf Teacher is enabled in the Jamf Teacher settings. To remove Jamf Teacher restrictions on student devices, you need a Jamf Pro user account with the "Remove restrictions set by Jamf Teacher" privilege.

For more information about how to enable Jamf Teacher, see Jamf Teacher Integration with Jamf Pro.

Performing Mass Actions for Mobile Devices

Mass actions perform potentially tedious tasks for multiple mobile devices at the same time. Mass actions can be performed on static or smart group membership lists or mobile device search results.

  1. In Jamf Pro, click Devices at the top of the sidebar.
  2. Do one of the following to define the devices to perform the mass action on:
    Note:

    You can only perform mass actions from a simple mobile device search if you searched by devices.

  3. At the bottom of the list, click Action.
  4. Select the mass action you want to perform from the list of mass actions.
  5. Follow the onscreen instructions.