Jamf Pro Summary

The Jamf Pro Summary is a custom report that can be useful for troubleshooting Jamf Pro issues, and for providing information to Jamf for purposes of support or license renewal.

By default, the Jamf Pro Summary includes the following information:

  • Number of managed and unmanaged computers

  • Number of managed mobile devices

  • Operating system on the Jamf Pro host server

  • Path to the Jamf Pro web app

  • Apache Tomcat version

  • Information about the version of Java installed on the Jamf Pro host server

  • Information about the MySQL connection and configuration

You can also add information to the Jamf Pro Summary from the following categories as needed:

  • Computers

  • Mobile Devices

  • Users

  • System Settings

  • Server Infrastructure

  • Global Management

  • Computer Management

  • Computer Management–Management Framework

  • Mobile Device Management

  • User Management

  • Network Organization

  • Database

Viewing the Jamf Pro Summary

You can view the Jamf Pro Summary in a browser window to analyze the custom report.

  1. In Jamf Pro, click Settings in the top-right corner of the page.
  2. Click Jamf Pro Information.
  3. Click Jamf Pro Summary .
  4. Select the checkboxes next to the items you want to include.
  5. Click Create.

    The Jamf Pro Summary displays in a browser window.

  6. Click the Back button in the web browser to return to the Jamf Pro Summary pane.

Sending the Jamf Pro Summary to Jamf

You can send a copy of the Jamf Pro Summary to Jamf for troubleshooting help or for license renewal purposes.

Requirements

To send the Jamf Pro Summary to Jamf, you need a valid Jamf ID.

To create a Jamf ID, go to: https://id.jamf.com/CommunitiesSelfReg

  1. In Jamf Pro, click Settings in the top-right corner of the page.
  2. Click Jamf Pro Information.
  3. Click Jamf Pro Summary .
  4. Select the checkboxes next to the items you want to include.
  5. Click Send Summary to Jamf.
  6. Enter your Jamf ID credentials, and then click Send.

The Jamf Pro Summary is sent to Jamf.