Jamf Pro Summary
The Jamf Pro Summary is a custom report that can be useful for troubleshooting Jamf Pro issues, and for providing information to Jamf for purposes of support or license renewal.
By default, the Jamf Pro Summary includes the following information:
Number of managed and unmanaged computers
Number of managed mobile devices
Operating system on the Jamf Pro host server
Path to the Jamf Pro web app
Apache Tomcat version
Information about the version of Java installed on the Jamf Pro host server
Information about the MySQL connection and configuration
You can also add information to the Jamf Pro Summary from the following categories as needed:
Computers
Mobile Devices
Users
System Settings
Server Infrastructure
Global Management
Computer Management
Computer Management–Management Framework
Mobile Device Management
User Management
Network Organization
Database
Viewing the Jamf Pro Summary
You can view the Jamf Pro Summary in a browser window to analyze the custom report.
Sending the Jamf Pro Summary to Jamf
You can send a copy of the Jamf Pro Summary to Jamf for troubleshooting help or for license renewal purposes.
To send the Jamf Pro Summary to Jamf, you need a valid Jamf ID.
To create a Jamf ID, go to: https://id.jamf.com/CommunitiesSelfReg
- In Jamf Pro, click Settings
in the top-right corner of the page.
- Click Jamf Pro Information.
- Click Jamf Pro Summary
.
- Select the checkboxes next to the items you want to include.
- Click Send Summary to Jamf.
- Enter your Jamf ID credentials, and then click Send.
The Jamf Pro Summary is sent to Jamf.