System Requirements
Changes in Jamf Pro 10.37.0
- Support for hosting Jamf Pro server on macOS has been discontinued. For instructions on migrating to a different platform, see the Migrating to Another Server article.
- The recommended versions of MySQL are now:
- MySQL 8.0.28
- MySQL 5.7.37
Levels of Compatibility
The following table provides descriptions of the levels of compatibility for Jamf Pro testing and product issue support:
| Compatibility Level | Testing | Product Issue Support | |
|---|---|---|---|
Recommended | Full compatibility Jamf targets development and testing resources to configurations at this level. | Full | Jamf is committed to fixing product issues that arise at this level. |
Minimum Supported | High compatibility Most configurations at this level were previously recommended and are likely to work. | Partial | Jamf will attempt to fix product issues that arise at this level. |
| Computer and Mobile Device Management Only | |||
Untested | Limited compatibility Management is not actively removed, and computers and mobile devices should continue to be managed after upgrading Jamf Pro. Some features may not be available or may no longer work. | None | Jamf will not fix product issues that arise at this level. |
Support Removed | No compatibility Management capabilities are actively removed, and most computers and mobile devices can no longer be managed after upgrading Jamf Pro. | None | Jamf will not fix product issues that arise at this level. |
Computer and Mobile Device Management
Jamf Pro compatibility with Apple operating system (OS) releases for computer and mobile device management is generally based on an N-3 support policy. This means that Jamf Pro will support the current major version ("N") and the three previous major versions ("-3") within either the Recommended or Minimum Supported compatibility levels. When a new Apple OS version is made available and added to Recommended, the oldest release will be moved from the Minimum Supported to Untested level.
The following table lists Apple OS compatibility requirements for managed computers and mobile devices:
| macOS1 | iOS | iPadOS | tvOS | |
|---|---|---|---|---|
Recommended | macOS 12.x | iOS 15.x | iPadOS 15.x | tvOS 15.x |
Minimum Supported | macOS 11.x | iOS 14.x | iPadOS 14.x | tvOS 14.x |
macOS 10.15.x | iOS 13.x | iPadOS 13.x | tvOS 13.x | |
macOS 10.14.x | iOS 12.x | tvOS 12.x | ||
Untested2,3 | macOS 10.13.x | iOS 11.x | tvOS 11.x | |
macOS 10.12.x | iOS 10.x3 | tvOS 10.x | ||
macOS 10.11.x | iOS 9.x | |||
Support Removed | macOS 10.10.x and earlier | iOS 8.x and earlier | tvOS 9.x and earlier | |
1 Also indicates macOS versions required to run Composer on Mac computers. 2 It is strongly recommended that you test management workflows in a non-production environment prior to upgrading Jamf Pro. 3 Legacy versions of the Jamf management framework and Jamf Self Service will be installed on devices at this level. For more information, see the following sections in the Jamf Pro Documentation: | ||||
Web Browsers
The following table lists the browser requirements for enrollment and access to web applications:
| macOS | iOS | Windows | Linux | |
|---|---|---|---|---|
Recommended | Safari | Safari | Chrome | |
Minimum Supported | Chrome | Firefox | Chrome | |
Firefox | Microsoft Edge | |||
Jamf Pro Server Environment
The following table lists the server and related services requirements for Jamf Pro on-premise environments and the Jamf Pro installers.
| Server OS1 | Database Configuration | Java | |
|---|---|---|---|
Recommended |
|
| OpenJDK 11 |
Minimum Supported |
|
| Oracle Java 11 |
1 All compatible operating systems are 64-bit only. 2 The Jamf Pro database does not support MySQL clustering. 3 Hosting Jamf Pro databases with MySQL 8.0 on Amazon RDS is not currently supported. | |||
Tomcat Version Installed
Tomcat 8.5.76 is included in the Jamf Pro installers for this release. For a historical list of the Tomcat versions installed with each release, see the Apache Tomcat Versions Installed by the Jamf Pro Installer article.