Change Management

Change Management allows you to track the changes that happen in Jamf Pro, such as the creation of a Jamf Pro user account. The Change Management settings in Jamf Pro allow you to log those changes to a log file (JAMFChangeManagement.log) on the Jamf Pro host server and log the changes to a syslog server.

The Change Management logs can also be viewed in Jamf Pro. The information displayed includes:

  • Date/time the change took place

  • Username of the administrator who made the change

  • Object type (such as a Jamf Pro user account)

  • Object name (such as the username of a Jamf Pro user account)

  • Action (such as “Created”)

  • Details about the change

In addition, you can view the changes to a specific object in that object’s history.

Note:

The option to log changes to a log file or a syslog server is only available for on-premise environments. If your environment is hosted in Jamf Cloud, changes are automatically displayed in the Change Management settings and cannot be exported.

General Requirements

To log changes to a log file, the account used to run Tomcat must have write permissions for the directory where the JAMFChangeManagement.log file is located.

Configuring the Change Management Settings for On-Premise Environments

The option to configure the Change Management settings is only available for on-premise environments. If your environment is hosted in Jamf Cloud, changes are automatically displayed in the Change Management settings.

  1. In Jamf Pro, click Settings in the top-right corner of the page.
  2. In the System Settings section, click Change Management .
  3. Click Edit .
  4. Configure the settings on the pane.
  5. Click Save .

Viewing Change Management Logs in Jamf Pro

  1. In Jamf Pro, click Settings in the top-right corner of the page.
  2. In the System Settings section, click Change Management .
  3. View log details by doing the following:
    • To view the object associated with a change, click the object in the Object Name column.

    • To view details about the change, click Details in the Details column.