Important Notices

Support Ending for Hosting Jamf Pro Server on macOS

Starting with the release of Jamf Pro 10.37.0, hosting the Jamf Pro server on macOS will no longer be supported. Mac computers with Apple silicon are not supported by the Jamf Pro Installer for macOS. In addition, the Jamf Pro Installer for macOS will not be available to download. The Jamf Pro utilities that were included in the Jamf Pro Installer for macOS—Composer, Jamf Admin, Jamf Recon, and Jamf Remote—will be made available as a separate download.

If you want to migrate your Jamf Pro server from macOS to Jamf Cloud, contact Jamf Support. If you want to keep your server on premise, you can migrate your Jamf Pro server to one of the following servers: Red Hat Enterprise Linux, Ubuntu, or Windows. For more information, see the Migrating to Another Server article.

New Recommended Versions of MySQL

Starting with Jamf Pro 10.36.0, MySQL 8.0.27 is the recommended version. MySQL 8.0.27 addressed several security issues involving OpenSSL. For more information, see the “Security Notes” section of the MySQL 8.0 Release Notes. If you are using MySQL 8.0.26 or earlier, see the following MySQL documentation to upgrade: Upgrading MySQL.

If you are using the MySQL 5 series, the recommended version is now MySQL 5.7.36. If you want to upgrade to MySQL 8.0 (recommended), see the instructions in the following article: Upgrading to MySQL 8.0.

Additional Privileges Required for Jamf Recon and Jamf Remote

Jamf Pro administrators will need to grant the following privileges to their Jamf Recon and Jamf Remote users for these applications to work properly:
  • Jamf Recon users now need the Read Scripts, Create Mobile Devices, Create Users, and Create Computers privileges.

  • Jamf Remote users now need the Read Scripts privilege.
    Note:

    Jamf will stop distributing Jamf Remote in a future release of Jamf Pro. For more information, see the "Jamf Remote" entry in Deprecations and Removals.

Notice History by Release

Starting with version...Change or ConsiderationDescription

10.33.0

Memcached change required for clustered environments

A Memcached configuration error prevents Tomcat from starting in clustered environments when upgrading to Jamf Pro 10.33.0 or later. To start Tomcat and complete the Jamf Pro upgrade, you must navigate to path/to/jss/tomcat/webapps/ROOT/WEB-INF/classes/dal/memcached.properties and add memcached.directory.timeToLiveSeconds=86400 to the memcached.properties file.
10.33.0Increased startup time when upgradingDuplicated rows stored in the computer inventory applications database table will be removed during the initial server startup when upgrading to Jamf Pro 10.33.0. This one-time extended startup could take anywhere from a few additional minutes to several additional hours, depending on the size of your applications table and the hardware used in your environment. It is important that you do not stop the startup process. If you have questions or experience any issues during startup, contact Jamf Support.

10.30.0

Incremental upgrade required

Direct upgrades from Jamf Pro 10.28.x or earlier to Jamf Pro 10.30.0 or later may fail. An incremental upgrade to 10.29.x is now required for upgrades from 10.28.0 or earlier to Jamf Pro 10.30.0 or later.

10.30.0

Rename Apple TV devices

If your environment was impacted by [PI-008988], changes in Jamf Pro 10.30.0 may require the Apple TV devices in your environment to be renamed after you upgrade to 10.30.0 or later.

You can manually edit the device's inventory information and enforce the device name. For more information see Mobile Device Inventory Information in the Jamf Pro Administrator's Guide.

Alternatively, you can re-enroll devices with Jamf Pro using a PreStage enrollment that enforces device names. For more information, see Mobile Device PreStage Enrollments in the Jamf Pro Administrator's Guide.

10.29.0

Clear failed InstallApplicationMDM commands

If your environment was impacted by [PI-009279], you must clear all failed InstallApplication MDM commands that display the INCOMPATIBILITY_REASON_MINIMUM_OS_VERSION error. You can do this using a mass action. For more information, see Remote Commands for Computers in the Jamf Pro Administrator's Guide.

10.28.0

TLS Changes for Jamf Cloud and Patch Management

Connections over TLS 1.1 have been disabled for environments hosted in Jamf Cloud. As a result, all inbound connections to Jamf Pro negotiate via newer versions of TLS to prevent any TLS 1.1 communication.

10.27.0

MySQL 5.7.8 or later required

Jamf Pro 10.27.0 includes a database performance enhancement which requires MySQL 5.7.8 or later. Upgrades to Jamf Pro 10.27.0 or later will fail if you have an older version of MySQL installed; you must first upgrade to MySQL 5.7.8 or later (MySQL 8.0 is recommended).

10.27.0

Incremental upgrade required

An incremental upgrade to Jamf Pro 10.25.0 is now required for upgrades from 10.24.x or earlier to Jamf Pro 10.27.0 or later due to a database change in Jamf Pro 10.26.0 that causes upgrades to fail. A "Jamf Pro Startup Suspended" message will be displayed if an upgrade is attempted.