Installation

New Installations

For detailed instructions on how to perform a new standard or manual installation of Jamf Pro, see the installation and configuration guide for your platform on the Jamf Pro product page in Jamf Account: https://account.jamf.com/products/jamf-pro

Upgrades

This section explains how to upgrade Jamf Pro using the Jamf Pro Installers.

Note:

If the Jamf Pro host server does not meet the Jamf Pro Installer requirements, you can install Jamf Pro manually. For more information, see the installation and configuration guide for your platform.

Jamf tests upgrades from the most recent major or minor version release to the current version.

Preparing to Upgrade

To ensure the upgrade goes as smoothly as possible, review the best practices, tips, and considerations explained in the following articles:

It is also recommended that you review the Important Notices section to determine if changes made to Jamf Pro since your last upgrade could impact your environment or require you to take action.

Installed Components

The following components are installed on the Jamf Pro host server by the Jamf Pro Installer:

  • Jamf Pro web app

  • Jamf Pro Server Tools

  • Apache Tomcat

To find out which version of Tomcat will be installed, see the Apache Tomcat Version Installed by the Jamf Pro Installer article.

Requirements

The server used to host Jamf Pro should meet the minimum requirements for operating system, Tomcat version, database configuration, and Java installation. For additional information on these requirements, see Jamf Pro Server Environment on the System Requirements page.

Linux
  • A 64-bit capable Intel processor

  • 8 GB of RAM

  • 150 GB of disk space available

  • The "wget" utility installed

  • Ports 8443 and 8080 available

Windows
  • A 64-bit capable Intel processor

  • 8 GB of RAM

  • 150 GB of disk space available

  • Ports 8443 and 8080 available

Mac
  • A 64-bit capable Intel processor

  • 8 GB of RAM

  • 150 GB of disk space available

  • Ports 8443 and 9006 available

Note:

Each installation of Jamf Pro and its required services is unique, and requirements, such as Jamf Pro web app memory, may vary depending on your implementation.

For information about allocating additional memory to the Jamf Pro web app, see the "Jamf Pro Web App Memory" section of the installation and configuration guide for your platform:

If you have questions regarding scaling your environment's resources beyond the typical recommendations, contact Jamf Support via Jamf Account.

Upgrading Jamf Pro

Use the following instructions to upgrade a Jamf Pro server hosted on Mac or Linux. To upgrade a Jamf Pro server hosted on Windows, see Upgrading Jamf Pro Using the Installer in the Jamf Pro Installation and Configuration Guide for Windows.

  1. Back up the current database using Jamf Pro Server Tools.
  2. Copy the most current version of the Jamf Pro Installer for your platform to the server.
  3. Double-click the installer and follow the onscreen instructions to complete the upgrade.
    Warning:

    Do not restart your Jamf Pro server during a Jamf Pro upgrade.

Upgrading the Jamf Pro Apps

To take full advantage of all new features, bug fixes, and enhancements available in Jamf Pro, it is recommended that you use the latest version of the Jamf Pro server and Jamf Pro apps. To upgrade the Jamf Pro apps, simply replace the existing apps with the latest version.

After upgrading Composer, it is recommended that you open Composer Preferences and verify the exclusion list of files and folders that should be ignored when creating a new package.