Jamf Pro Server Logs

The Jamf Pro Server Logs settings allow you to view and download the Jamf Pro server log and volume purchasing logs from the Jamf Pro web app. You can also use the Jamf Pro Server Logs settings to do the following:

  • Jamf Pro—You can enable debug mode and statement logging for the Jamf Pro server.

  • Volume purchasing—You can enable debug mode and traffic logging for volume purchasing. Traffic logging allows you to view the communication between the Jamf Pro server and Apple.

Viewing and Downloading the Jamf Pro Server Log

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/81949474/Settings_Icon.png .

  3. Click Jamf Pro Information.

  4. Click Jamf Pro Server Logs images/download/thumbnails/81949474/Change_Management.png .

  5. Click Edit images/download/thumbnails/81532686/edit.png .

  6. Configure the options on the screen.

  7. Click Save images/download/thumbnails/81531754/floppy-disk.png .
    The Jamf Pro server log displays on the page.

  8. (Optional) Click Download images/download/thumbnails/80748286/download-1.png to download the log.
    The JAMFSoftwareServer.log is downloaded immediately.

Viewing and Downloading the Volume Purchasing Log

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/81949474/Settings_Icon.png .

  3. Click Jamf Pro Information.

  4. Click Jamf Pro Server Logs images/download/thumbnails/81949474/Change_Management.png .

  5. Select the Volume Purchasing tab and click Edit images/download/thumbnails/81532686/edit.png .

  6. Configure the options on the screen.

  7. Click Save images/download/thumbnails/81531754/floppy-disk.png .
    The volume purchasing server log displays on the page.

  8. (Optional) Click Download images/download/thumbnails/80748286/download-1.png to download the log.
    The JAMFProVPP.log is downloaded immediately.

Related Information

For related information, see the following Knowledge Base article:

Enabling Debug Mode
Find out how to enable debug mode for several Jamf products, as well as where to view logs from your Apple devices so that you can troubleshoot on a deeper level.

Copyright     Privacy Policy     Terms of Use     Security
© copyright 2002-2021 Jamf. All rights reserved.