Preparing to Upgrade

To ensure the upgrade goes as smoothly as possible, review the best practices, tips, and considerations explained in the following Knowledge Base articles:

• Preparing to Upgrade Jamf Pro—Explains the best practices for evaluating and preparing for an upgrade.

• Incremental Upgrade Scenarios for Jamf Pro 10.0.0 or Later—Lists the incremental upgrades that are required when upgrading to Jamf Pro 10.0.0 or later.

• Upgrading Jamf Pro in a Clustered Environment—Provides step-by-step instructions for upgrading Jamf Pro in a clustered environment.

It is also recommended that you review the What's Changed section to determine if changes made to Jamf Pro since your last upgrade could impact your environment or require you to take action.

Installed Components

The following components are installed on the Jamf Pro host server by the Jamf Pro Installer:

• Jamf Pro web app

• Jamf Pro Server Tools

• Apache Tomcat

To find out which version of Tomcat will be installed, see the Apache Tomcat Version Installed by the Jamf Pro Installer Knowledge Base article.

Requirements

The server used to host Jamf Pro should meet the minimum requirements for operating system, Tomcat version, database configuration, and Java installation. For additional information on these requirements, see "Jamf Pro Server Environment" on the Jamf Pro System Requirements page.

In addition, the following resources are recommended as the minimum allocation for a typical installation of Jamf Pro:

Mac

• A 64-bit capable Intel processor

• 8 GB of RAM

• 150 GB of disk space available

• Ports 8443 and 9006 available

Linux

• A 64-bit capable Intel processor

• 8 GB of RAM

• 150 GB of disk space available

• The "wget" utility installed

• Ports 8443 and 8080 available

Windows

• A 64-bit capable Intel processor

• 8 GB of RAM

• 150 GB of disk space available

• Ports 8443 and 8080 available

Upgrading Jamf Pro

Use the following instructions to upgrade a Jamf Pro server hosted on Mac or Linux. To upgrade a Jamf Pro server hosted on Windows, see Upgrading Jamf Pro Using the Installer in the Jamf Pro Installation and Configuration Guide for Windows.

1. Back up the current database using Jamf Pro Server Tools.

2. Copy the most current version of the Jamf Pro Installer for your platform to the server.

3. Double-click the installer and follow the onscreen instructions to complete the upgrade.

   Warning: Do not restart your Jamf Pro server during a Jamf Pro upgrade.

Upgrading the Jamf Pro Apps

To take full advantage of all new features, bug fixes, and enhancements available in Jamf Pro, it is recommended that you use the latest version of the Jamf Pro server and Jamf Pro apps. To upgrade the Jamf Pro apps, simply replace the existing apps with the latest version.

After upgrading Composer, it is recommended that you open Composer Preferences and verify the exclusion list of files and folders that should be ignored when creating a new package.