Jamf Pro System Requirements
Updated 12 November 2020
The “Computer and Mobile Device Management” section has been updated to add macOS 11.0.x as Recommended compatibility.
Levels of Compatibility
The following table provides descriptions of the levels of compatibility for Jamf Pro testing and product issue support:
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Compatibility Level |
Testing |
Product Issue Support |
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Recommended |
Full compatibility |
Full |
Jamf is committed to fixing product issues that arise at this level. |
|
Minimum Supported |
High compatibility |
Partial |
Jamf will attempt to fix product issues that arise at this level. |
|
Computer and Mobile Device Management Only |
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Untested |
Limited compatibility |
None |
Jamf will not fix product issues that arise at this level. |
|
Support Removed |
No compatibility |
None |
Jamf will not fix product issues that arise at this level. |
Computer and Mobile Device Management
Jamf Pro compatibility with Apple operating system (OS) releases for computer and mobile device management is generally based on an N-3 support policy. This means that Jamf Pro will support the current major version (“N”) and the three previous major versions (“-3”) within either the Recommended or Minimum Supported compatibility levels. When a new Apple OS version is made available and added to Recommended, the oldest release will be moved from the Minimum Supported to Untested level.
The following table lists Apple OS compatibility requirements for managed computers and mobile devices:
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|
macOS1 |
iOS |
iPadOS |
tvOS |
|
Recommended |
macOS 11.0.x |
iOS 14.x |
iPadOS 14.x |
tvOS 14.x |
|
macOS 10.15.x |
iOS 13.x |
iPadOS 13.x |
tvOS 13.x |
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Minimum Supported |
macOS 10.14.x |
iOS 12.x |
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tvOS 12.x |
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macOS 10.13.x |
iOS 11.x |
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tvOS 11.x |
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Untested 2, 3 |
macOS 10.12.x |
iOS 10.x3 |
|
tvOS 10.x |
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macOS 10.11.x |
iOS 9.x |
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macOS 10.10.x |
iOS 8.x |
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Support Removed |
macOS 10.9.x and earlier |
iOS 7.x and earlier |
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tvOS 9.x and earlier |
1. Also indicates macOS versions required to run Composer on Mac computers.
2. It is strongly recommended that you test management workflows in a non-production environment prior to upgrading Jamf Pro.
3. Legacy versions of the Jamf management framework and Jamf Self Service will be installed on devices at this level. For more information, see the following:
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Applications and Utilities in the Jamf Pro Administrator's Guide
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Jamf Self Service for macOS Installation Methods in the Jamf Pro Administrator's Guide
-
Jamf Self Service for iOS in the Jamf Pro Administrator's Guide
Web Browsers
The following table lists the browser requirements for enrollment and access to web applications:
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|
macOS |
iOS |
Windows |
Linux |
|
Recommended |
Safari |
Safari |
Chrome |
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Minimum Supported |
Chrome |
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Firefox |
Chrome |
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Firefox |
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Microsoft Edge |
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Internet Explorer 11 |
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Jamf Pro Server Environment
The following table lists the server and related services requirements for Jamf Pro on-premise environments and the Jamf Pro installers1:
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|
Server OS2 |
Database Configuration |
Java |
|
Recommended |
Windows Server 2019 |
MySQL 8.0 – InnoDB3,4 |
OpenJDK 11 |
|
Ubuntu Server 20.04 LTS |
Amazon Aurora (MySQL 5.7 compatible) |
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|
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Red Hat Enterprise Linux 7.x |
MySQL 5.7.8–5.7.27 – InnoDB3 |
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macOS 10.155 |
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Minimum Supported |
Windows Server 2016 |
MySQL 5.7.8 – InnoDB3 |
Oracle Java 11 |
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Windows Server 2012 R2 |
MySQL 5.7.8 on Amazon RDS – InnoDB |
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|
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Ubuntu Server 18.04 LTS |
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macOS 10.145 |
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1. For a list of the Tomcat versions installed with each release, see the Apache Tomcat Versions Installed by the Jamf Pro Installer Knowledge Base article.
2. All compatible operating systems are 64-bit only.
3. The Jamf Pro database does not support MySQL clustering.
4. Hosting Jamf Pro databases with MySQL 8.0 on Amazon RDS is not currently supported.
5. macOS is not recommended for clustered environments.