Mobile Device Inventory Information Reference

This section lists the inventory information you can view for a device. Some attributes are editable.

General Category

The following table lists the General category inventory attributes that you can view for each device. Attributes that Jamf Pro collects for personally owned iOS devices are indicated with an asterisk (*).

Field

Notes

Mobile Device Name*

Editable only for supervised devices with iOS 8 or later when Enforce Mobile Device Name is configured. When Enforce Mobile Device Name is configured, Jamf Pro enforces the name in one of two ways:

  • If the enforced device name differs from the device name in the most recent inventory record for the device, Jamf Pro sends an MDM command that renames the device.

  • If the end user changes the device name to something different than what Jamf Pro is set to enforce, the next time the device submits its inventory, Jamf Pro sends an MDM command to rename the device.

Jamf Pro Mobile Device ID*

 

Asset Tag

 

Site*

 

Last Inventory Update*

 

iOS Version*

For Apple TV devices prior to tvOS 10.2, the iOS version is equivalent to the OS build version on which the Apple TV software is based. The Apple TV software version is not collected.

For Apple TV devices with tvOS 10.2 or later, the tvOS version is displayed.

iOS Build*

 

IP Address*

 

Managed*

 

Supervised

 

Shared iPad

Displays whether Shared iPad has been enabled on the iPad. (This only displays for supervised iPads with iOS 9.3 or later.)

Diagnostics and Usage Reporting

Only displayed for iPads that have Shared iPad enabled.

App Analytics

Only displayed for iPads that have Shared iPad enabled.

Number of Users

Displays the number of user accounts cached on the device

Only displayed for iPads that have Shared iPad enabled.

Storage Quota Size

Only displayed for iPads that have Shared iPad enabled. A value is returned for iPads with iOS 13.4 or later.

Maximum Shared iPad Users Stored

Displays the maximum number of user accounts that can be stored with Shared iPad

Device Ownership Type*

 

Enrollment Method*

 

Last Enrollment*

 

MDM Profile Expiration Date*

 

Device Locator Service

Displays whether Find my iPhone/iPad has been enabled on the mobile device

Do Not Disturb

 

iCloud Backup

 

Last iCloud Backup

 

Bluetooth Low Energy Capability*

To detect Bluetooth Low Energy capability, the mobile device must have Jamf Self Service for iOS installed. If Self Service has never been launched on the device, this value will be reported as “Not Capable/Unknown”.

Location Services For Self Service*

Displays whether Location Services has been enabled on the mobile device for the Jamf Self Service app

To detect if Location Services has been enabled for Self Service, the device must have Jamf Self Service for iOS installed. If Self Service has never been launched on the device, or if Self Service has not been launched since the initial iBeacon region was added to Jamf Pro, this value will be reported as “Not Enabled/Unknown”.

Logged in to the App Store*

 

Exchange Device ID*

 

Tethered Status*

 

Time Zone

 

AirPlay Password

Apple TV only

Locales

Apple TV only

Languages

Apple TV only

Hardware Category

The Hardware category allows you to view the following information for a mobile device. Attributes that Jamf Pro collects for personally owned iOS devices are indicated with an asterisk (*).

Note: Devices enrolled using User Enrollment do not report any persistent device identities, such as Serial Number, UDID, Wi-Fi MAC Address, or Bluetooth MAC Address.

  • Capacity*

  • Available Space*

  • Used Space*

  • Internal Capacity

  • Internal Available Space

  • Internal Used Space

  • External Capacity

  • External Available Space

  • External Used Space

  • Battery Level*

  • Serial Number*

  • UDID*

  • Wi-Fi MAC Address*

  • Bluetooth MAC Address*

  • Modem Firmware Version*

  • Model*

  • Model Identifier*

  • Model Number*

  • Manufacturer

User and Location Category

You can assign a user to a mobile device and populate user information from the Users tab. For more information, see User Assignments.

Note: To assign a user to a device, the Jamf Pro user account must have the "Assign Users to Mobile Devices" privilege.

The User and Location category allows you to view the following information for a mobile device. Attributes that Jamf Pro collects for personally owned iOS devices are indicated with an asterisk(*).

  • Username*

  • Managed Apple ID*

    Note: The Managed Apple ID only displays for devices enrolled using User Enrollment.

  • Full Name

  • Email Address

  • Phone Number

  • Position

  • Department

  • Building

  • Room

Note: If the device is re-enrolled via a PreStage enrollment, there are settings that can affect the user and location information for that computer. For more information, see Mobile Device PreStage Enrollments.

Shared iPad Users Category

The Shared iPad category displays a list of the Managed Apple IDs of the users that logged in to the iPad, along with each user's logged in status. This category is only displayed for iPads that have Shared iPad enabled. For more information, see Mobile Device PreStage Enrollments.

You can remove individual users or all users from the iPad. The status of user removal is displayed in the list of pending management commands. For more information, see Viewing the Pending Management Commands for a Mobile Device. Users must be logged out of the device to remove them. You can use the "Log Out User" remote command to log out a currently logged in user. For more information about the Log Out User remote command, see Remote Commands for Mobile Devices.

If a user is logged out of the device but has a pending sync, you can use a force remove option. This action immediately removes the user from the device.

Purchasing Category

You can look up and populate purchasing information from Apple’s Global Service Exchange (GSX) if you have a GSX connection set up in Jamf Pro. For more information, see GSX Connection. The Purchasing category allows you to view the following information for a mobile device:

  • Purchased or Leased

  • PO Number

  • PO Date

  • Vendor

  • Warranty Expiration

  • AppleCare ID

  • Lease Expiration

  • Purchase Price

  • Life Expectancy

  • Purchasing Account

  • Purchasing Contact

Extension Attributes Category

This category displays a list of custom data fields collected using extension attributes.

Note: Extension attributes are displayed in mobile device inventory information in the category in which they are configured to display.

Security Category

The following table lists the Security category inventory attributes you can view for a mobile device. Attributes that Jamf Pro collects for personally owned iOS devices are indicated with an asterisk (*).

Field

Notes

Data Protection*

 

Hardware Encryption*

 

Passcode Status*

 

Block Encryption Capability*

 

File Encryption Capability*

 

Passcode Compliance*

 

Passcode Compliance with Config Profile*

 

Activation Lock*

 

Jailbreak Detected*

To detect jailbreak status, the mobile device must have Jamf Self Service for iOS installed. Jamf Pro will receive an updated Jailbreak Detected value each time Self Service is launched. If Self Service has never been launched on the device, this value will be reported as “Not Reported”.

Lost Mode (supervised only)

You can play a sound on the device when Lost Mode is enabled by clicking the Play Sound button.

Always enforce Lost Mode

 

Lost Mode Message

 

Lost Mode Phone Number

 

Lost Mode Footnote

 

Last Location Update

Displays the last time Global Positioning System (GPS) data was collected for the device when Lost Mode is enabled

Approximate Location

Displays coordinates for the approximate location of the device when Lost Mode is enabled. To collect GPS data for a device, the device must have a network connection.

Horizontal Accuracy

 

Vertical Accuracy

 

Altitude

 

Speed

 

Course

 

Timestamp

 

Personal Device Profile Status*

Displays whether the most up-to-date profile has been installed on the mobile device.

Apps Category

The Apps category displays a list of apps installed on a device. This information is collected for personally owned iOS devices as well as institutionally owned iOS devices.

Note: Jamf Pro only collects information on managed apps unless configured to collect information on unmanaged apps as well. For more information, see Mobile Device Inventory Collection Settings.

Managed eBooks Category

The Managed eBooks category displays a list of managed books installed on a device. This information is not collected for personally owned iOS devices.

Network Category

The Network category allows you to view the following information for a mobile device:

  • Home Carrier Network

  • Current Carrier Network

  • Carrier Settings Version

  • Cellular Technology

  • Phone Number

  • IMEI

  • MEID

  • ICCID

  • Current Mobile Country Code

  • Current Mobile Network Code

  • Home Mobile Country Code

  • Home Mobile Network Code

  • Voice Roaming

  • Data Roaming Status

  • Roaming Status

  • Personal Hotspot Status

iBeacon Regions Category

The iBeacon Regions category displays a list of iBeacon regions that the mobile device is currently in.

Note: This category is only displayed if the Mobile Device Inventory Collection settings are configured to monitor iBeacon regions. For more information, see Mobile Device Inventory Collection Settings.

Certificates Category

The Certificates category displays a list of certificates installed on the mobile device. This information is collected for personally owned iOS devices as well as institutionally owned iOS devices.

Profiles Category

The Profiles category displays a list of profiles installed on the mobile device. This information is collected for personally owned iOS devices as well as institutionally owned iOS devices.

Note: Only personally owned devices enrolled using User Enrollment display a list of installed profiles.

Provisioning Profiles Category

The Provisioning Profiles category displays a list of provisioning profiles installed on the mobile device. This information is collected for personally owned iOS devices as well as institutionally owned iOS devices.

Attachments Category

You can upload and delete attachments to the inventory record using this category. To upload an attachment, click Upload. To delete an attachment, click Delete.

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