Mobile Device Inventory Information

Jamf Pro stores detailed inventory information for each managed device. You can view and edit this information in Jamf Pro. Basic inventory information—such as hardware, OS version, storage, and apps—is generally available for all devices while the availability of other information depends on the device ownership type, device type, and OS version. For more information, see Mobile Device Management Capabilities.

You can customize Jamf Pro's information collection for mobile devices in the following ways:

Note: Extension attributes are displayed in mobile device inventory information in the category in which they are configured to display.

For more information about what information Jamf Pro collects for mobile devices, see Mobile Device Inventory Information Reference.

Viewing and Editing Inventory Information

  1. Log in to Jamf Pro.

  2. Click Devices at the top of the page.

  3. Perform a simple or advanced mobile device search.
    For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches .

  4. Click the device you want to view information for.
    If you performed a simple search for an item other than mobile devices, you must click Expand images/download/thumbnails/81549667/Icon_Expand.png next to an item to view the mobile devices related to that item.
    The device's inventory information is displayed.

  5. To make changes to an editable inventory field, select the category that contains the information you want to edit, click Edit, and make changes as needed.
    If you are editing user and location information, the changes are applied in the Users tab. This specified information is also applied in the inventory information for mobile devices and other computers that the user is assigned to. For information on assigning a user to a computer or removing a user assignment, see User Assignments.

  6. (Optional) To populate computer purchasing information from Apple’s Global Service Exchange (GSX), click Search images/download/thumbnails/81549667/Icon_Search.png to look up and populate information from GSX.

    Note: The Search button is only displayed if you have a GSX connection set up in Jamf Pro.

  7. Click Save.

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