Mobile Device History Information

Jamf Pro allows you to view history information for each mobile device, such as logs of deployment and management actions. The following table lists what history information you can view for a mobile device:

Category

Notes

Management History

To cancel a pending management command, click Cancel next to the command.

Audit Logs

If your environment uses the Healthcare Listener, "Healthcare Listener" is displayed as the value in the Username column for the remote command that is automatically sent to the mobile device. For more information, see Healthcare Listener.

User and Location History

A record of the current information is added to the list whenever changes are made to the User and Location category in the mobile device’s inventory information.

Apps

To cancel a pending app installation, click Cancel next to the app.

Managed eBooks

To cancel a pending installation, clicking Cancel next to the book.

To cancel a failed installation, click Cancel next to the book.

Note: The management history available for a particular device varies depending on the device ownership type, device type, and iOS version. For more information, see Mobile Device Management Capabilities.

Viewing History Information for a Mobile Device

  1. Log in to Jamf Pro.

  2. Click Devices at the top of the page.

  3. Perform a simple or advanced mobile device search.
    For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches.

  4. Click the mobile device you want to view history for.
    If you performed a simple search for an item other than mobile devices, you must click Expand images/download/thumbnails/81553136/Add_icon.png next to an item to view the mobile devices related to that item.

  5. Click the History tab, and then click the category for the type of history information you want to view.

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