Managed Content in Jamf Pro

Managing content using Jamf Pro allows you to have more control over the distribution and removal of apps and books, as well as the backup of data and options for updating the content.

Managed Apps

There are two factors that determine whether an app can be managed by Jamf Pro:

  • The app must be free or purchased in volume. For more information on volume purchasing, see the following Apple documentation:

  • Mobile devices must have iOS 5 or later, or tvOS 10.2 or later and an MDM profile that supports managed apps.
    Mobile devices with iOS 5 or later that are enrolled with Jamf Pro automatically obtain an MDM profile that supports managed apps. For instructions on distributing an updated MDM profile that supports managed apps, see Self Service Web Clip.

The following table provides more detail about managed apps:

 

Unmanaged apps

Managed apps

Distribution Methods

 

 

Make available in Jamf Self Service

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Prompt users to install

 

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Removal Options

 

 

Remove from Jamf Self Service

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Remove from mobile devices

 

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Remove when MDM profile is removed

 

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Backup of App Data

 

 

Prevent backup of app data

 

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App Update Options

 

 

Schedule automatic app updates

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Force an app update

 

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App Validation Options (in-house apps only)

 

 

Schedule automatic app validation

 

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Force app validation

 

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Converting an Unmanaged App to Managed

You can convert an app from an unmanaged state to a managed state after the app has been installed on a mobile device. Management occurs silently on supervised devices.

If the device is unsupervised, users are prompted to allow management. If the user declines to manage the app on their device, they are prompted to manage the app each time the device checks in with Jamf Pro until management is accepted.

  1. Log in to Jamf Pro.

  2. Click Devices at the top of the page.

  3. Click Mobile Device Apps.

  4. Click the app you want to convert from unmanaged to managed.

  5. Click Edit.

  6. On the General pane, select Make app manage when possible.

  7. Select Make app managed if currently installed as unmanaged.

  8. Click Save.

The app immediately becomes managed on supervised devices and will become managed on unsupervised devices when the user accepts the management prompt.

Managed Books

The following requirements determine whether a book can be managed by Jamf Pro:

  • The device has iOS 8 or later

  • The book is an in-house book, or a book available in Apple Books that is free or purchased in volume and assigned to the user via managed distribution (For more information, see User-Assigned Managed Distribution.)

If you try to make a book managed and these requirements are not met, the book behaves as unmanaged.

The following table provides more detail about managed books:

 

Unmanaged Books
(iOS and macOS)

Managed Books
(iOS only)

Distribution Methods

Make available in Jamf Self Service

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Install automatically/prompt users to install

 

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Removal Options

Remove from Jamf Self Service

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Remove in-house books from mobile devices

 

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Remove from computers

 

 

Remove in-house books when MDM profile is removed

 

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When managed book requirements are met, the book is installed on iOS devices and users can view it with Apple Books. If you try to make an app managed but these requirements are not met, the app behaves as unmanaged.

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